Report: #1091303

Complaint Review: Dr. German Arzate Cancun Cosmetic Dentistry

  • Submitted: Fri, October 11, 2013
  • Updated: Fri, October 11, 2013
  • Reported By: JM — British Columbia
  • Dr. German Arzate Cancun Cosmetic Dentistry
    Malecon Mall / Plaza Las Americas Mall
    Cancun ,

Show customers why they should trust your business over your competitors...

Decided to go on a dental tourism trip... what a big mistake! Picked Dr German Arzate of Cancun Cosmetic Dentistry. I wanted to change 6 old veneers because they had discolored over time. Nothing was wrong with my teeth otherwise.

Dr. Arzate advised me to get 8 veneers and 1 crown and said it would look better. I agreed and he started drilling and thats when my nightmare began. He ended up drilling down 10 of my teeth NOT for veneers but for all crowns. What a negligent mistake to make!

I had to get on an emergency flight home to be seen right away because I was in tremendous pain. I had a raging infection, plastic particuls left in-bedded in my upper gums, teeth were grossly drilled over the margins some drill marks went right to bone. [continued below]....

..... The crowns dr. German put on my teeth were hideous. To large for my mouth and street chicklet bright white, mostly made of irritating metal. They didnt even match the color of my bottom teeth.

What a bloody disaster! I had to be given two rounds of anti biotics for the gross infection. Gum replacment surgery, extensive crown lengthening surgeries, three root canals because he drilled to much of my good teeth enamel down. I had to have all the crowns replaced. 

It gets worse! Two of my teeth couldnt be saved because of his botched dental work and I now need implants. 

Dr. Arzate has cost me well over 30,000 dollars and I am looking at another 8 to 10 thousand in implant surgeries. He never compansated me or helped me in any way. To this day not one, NOT one has come forth to even appoligize. This includes dr. Arzate, dr. Albanez, office manger Camila Arzate, and my patient coordinatar Patty Arciniega.

At first it seemed like they were going to refund some of the money but I was getting the run around and no money was ever returned. I wrote about my bad experiance with them and all they did was come after me with email threats. Writting the most horrible things trying to scare me and belittle what they had done to me. They even had my complaints removed from boards along with many other people who they had done the same too.

I cannot in all good consciousness reccomend this dentist or clinic to anyone. Bad things happened to people before I went and bad things have happened too people after me. I will never reccomend dr. Arzate, NOT EVER! 

Thanks to Ripoff reports policy I know my complaint will remain safe here and wont be removed. Thanks ED!

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This report was posted on Ripoff Report on 10/11/2013 02:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Paid Newsweek Advertisment

AUTHOR: JM Canada - ()

Well that newsweek cover gave me a laughing fit. It reminds me of the posters you can buy at carnivals.  I hope no one gets fooled into thinking its any thing other than what it actually is. You used the word "mangled" and that is exactly what he did to my teeth as you can see in the photos. To me it was akin to being physically assaulted. Please continue to contribute any usefull information that will help prevent others from having a bad experiance.

Thank you for your well wishes but the term hero should be given to the dentists that have fixed all our terrible dental work.

Thanks again!



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#2 Consumer Suggestion

Con Man German Arzate

AUTHOR: Conman arzate - ()

All the patients that Dr. Arzate has mangled to pieces are the real hero's for coming forth with thier tales of distruction by him, and the wart on his behind Dr.Ibanez. Thier glass house not only has a is split wide open. Dr. Arzate is a poor example of a foreign ADA member who disrespects every aspect of the ethical codes in dentistry in America and Mexico.

If its one patient injured or a thousand in my opinion ONE IS TOO MANY!!! Do not support such buisnesses that harm innocent people and keep money they do not respectfully, and honestly earn.


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#3 Consumer Comment

German Arzate ripoff cancun dentist

AUTHOR: Darlene - ()

We are an American family, and just like you we were also ripped off by this dentist. It's really bad that more people are being ripped off by them. We do NOT reccommend cancun cosmetic dentistry at all. 

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#4 Consumer Comment


AUTHOR: Karl - ()

Here is another quote by the Harvard Business Professor: "Events don't cause corporations to collapse, it's the opinions of the events that trigger the collapse."

You can type in 261157 at this site and scroll down to the consumer comment entitlled "MAY THE TRUTH BE KNOWN" at Ripoff Report #261157 and read that quote. It was posted on July 16, 2007.

Fact: Fourteen months later, in September of 2008, the banking system in the USA and several large Wall Street firms were on the verge of collapsing. The stock market also crashed. On September 29, 2008, the Dow Jones lost a record 777 points. The American people were forced to bail-out the failed system with hundreds of billions of dollars in taxpayer's money from the TARP. You can 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch that documentary on the web for proof.

"The truth was obscure, too profound and too pure; to live it you have to explode." - Bob Dylan

"Almost everything you do will seem insignificant, but it is important that you do it." - Gandhi

Good luck to you, and make sure to expose your Ripoff Report all over the web at sites like Twitter and Facebook!


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#5 Author of original report

Cancun Cosmetic Dentistry Complaint


Thanks Karl, I read the posts. Man activism is exhausting! I know, I was a human rights worker for years.

Had to post the photos because the evidence is in my mouth.Dr. Arzate has already been exposed on national news in Canada on Global TV. 

Thanks for the well wishes Karl " knowledge is power".

"Truth needs no other verification other than its self ".

Mohandas Gandhi


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#6 Consumer Comment


AUTHOR: Karl - ()

I believe that exposing your Ripoff Report on the web with photos of your teeth was a good idea. A Harvard Business Professor told his class of executives in late 2004 that exposure is a corporation's worst fear. 

You can type in 269041 at this site and scroll down to the consumer comment entitled "Blame it on a Lawyer" at Ripoff Report #269041 and read more of what the good professor said to his class of executives in late 2004. Thirteen months after that consumer comment was posted at this website, the banking system in the USA collapsed and the stock market crashed. (Pay close attention to what was stated in the last two sentences of that consumer comment.)

Good luck to you, and make sure to expose your Ripoff Report all over the web at sites like Twitter and Facebook!

***NATIONWIDE ALERT: Make sure to type in 472051 at this site and read Ripoff Report #472051 for important information.

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