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Report: #521876

Complaint Review: Dr. Sherri Worth - Newport Beach California

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  • Reported By: Disappointed Clients — Irvine California United States of America
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  • Dr. Sherri Worth 1401 Avocado Ave Suite 807 Newport Beach, California United States of America

Dr. Sherri Worth is all about the money and not about customer Satisfaction or good ethics Newport Beach, California

*Author of original report: No Longer Disappointed Clients, But Happy Clients

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My wife was a patient of Dr. Worth.  At first, we were happy to find her, with all of her credentials and all.  She was the dentist on the show "The Swan", so she had to be good.  She was also referred to us by the fitness trainer on the show, Greg.  Things were fine at first, but as soon as some of the work started to go bad, she wouldn't fix the problem.  She started to blame my wife, saying it was her fault.  She blamed the medication she was taking.  I talked to her regular physician and did some research on the internet to see if her story held water.  After talking to a few physicians and doing some, in depth research, I have found that she is full of crap.  The only reason she blames this on other things, is because she has no scruples.  Maybe she is used to dealing with the higher clientle of Newport Beach, where $2,000 for a crown is not a big deal. 

My wife has had 2 crowns fail, not after 3 or even 4 or more years, but less than 2 years.  One of the crowns failed after just a year.  When we brought it up to her, she said it was the medication my wife was taking, but there has been no research to back this story up.  She did offer to lower her price by $200.00, but if something goes wrong after a year, I think she should have taken care of the problem.  We have spent more than $10,000 with her for various things such as crowns and a bridge, but that failed after 1 year. Even after a couple of days, the front tooth or bridge started to turn dark.  She was forced to use one of those home bleaching kits at home to keep it white enough to match the other tooth.  It would have been such a big deal if it weren't her front tooth.  She told us that it came loose and there was nothing that she could do about it.  Wow!  Great customer satisfaction there! Two days after some of her work was done, she couldn't do anything about it.  Oh! thats right!  We paid her already.  

I feel cheated and upset.  Not only does she blame us for some of the problems, but she doesn't back of her work.  I myself, am in the service industry.  If one of my clients come to me and complain, I do everything in my power to fix the problem, even if it requires me to give back their money.  My reputation is everything. I read one of the other entries, from a former employee of hers, and he nothing but great things to say about her.  I don't think he is a credible person to comment on her services,  because he has or had a personal relationship, other than just a client, of hers.  Of course she is going to go above and beyond for a friend or employee.  I have read some others and we seem to be in the same boat.  Not only did she loose my wife as a client, but her mother as well, who is a high profile Newport Beach Realtor.  She is upset as well, and I'm sure she won't be a great source of new clients.  Too bad.

This report was posted on Ripoff Report on 11/10/2009 12:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-sherri-worth/newport-beach-california-92660/dr-sherri-worth-is-all-about-the-money-and-not-about-customer-satisfaction-or-good-ethics-521876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

No Longer Disappointed Clients, But Happy Clients

AUTHOR: Disappointed Clients - (United States of America)

POSTED: Thursday, November 26, 2009

Since I published this report, I have been in contact with Sherri Worth.  We have discussed our situation and she has resolved all problems.  According to this web site, they will not remove my original report, so I am updating the results.  She has made good on her work and has shown true character, by helping us with our problem.  Our phone conversation was very pleasant and professional.  I feel much better about her and her practice.  I am considering become a client myself.  Because of her professionalism and willingness to help us, I feel confident again in her abilities and would recommend her to some of my friends.  In my personal opinion, she stands behind her work and is a pleasure to have as your dentist.

Sincerely,

No Longer Disappointed Clients, but Happy Clients :)

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