Draganchuk Alarm Systems Good news, bad news - avoid their unfair dealings! Ventura California

 Good news, bad news. We had a small alarm service install and monitor our Santa Barbara home for a number of years, then they went out of business. We checked with other firms, had Draganchuk (Mr. Draganchuk, in fact) come out to give us a proposal. They said they could take us over with no additional charges or extra installations, and we were happy with their service for several years. That was the good news. Then the bad news. We sold our home and told the new owners how happy we had been with Draganchuk, and recommended that they continue the service. Then we called Draganchuk to switch the billing, and received a very snippy and condescending letter sayinng that we did not cancel within the contractual time window, and therefore had to pay for the remainder of the year. Plus, they would not let the new homeowners pick up the service at the same rate. Needless to say, the new homeowners did not want to renew the service with a firm having such an attitude, I can't blame them. I wish I had read all the reviews on YELP before signing with them the first time!