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Report: #585210

Complaint Review: Dragonfly Lamps - Los Angeles California

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  • Reported By: KKHC — Corpus Christi Texas USA
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  • Dragonfly Lamps 3250 Century Blvd Los Angeles, California United States of America

Dragonfly Lamps http://www.dragonflylamps.com This company committed a total fraud: advertised wonderful lamps at low price, no shipping charges; eagerly took my hard-earned money; I never heard from them -- no lamp -- no responses. Los Angeles, California

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After searching a long time for the right Tiffany styled lamp at a good price, I located the Dragonfly Lamps website.  It was a nice website.  From all appearance, the company seemed legitimate.  I only noticed there was no fax number listed when I began to write this report. 


I relied totally on the "factory direct" advertisement to explain the offering of the low price for a 1908 Studios Blue Tiffany lighted base dragonfly for $119.95.  I ordered on line.  My credit card was immediately charged. 


I was somewhat concerned that I didn't receive an email confirmation of the order or my payment.  I have purchased enough things on line to recognize when the process is off.  So, in an abundance of caution I copy and pasted the vague information:  Order number yhst-50992693469486-705.  I learned this was a Yahoo store but have not yet figured out how to alert Yahoo Stores to the ongoing fraud by Dragonfly Lamps.


The shipping information on the Dragonfly Lamps website assures that all items will leave Los Angles within 3-4 days.  Patiently I waited:  one week, two weeks, three weeks, four weeks, five weeks, six weeks, seven weeks, and on and on.  Now, I have the picture.  I contacted Dragonfly Lamps via email and requested shipping status.  In response, I received advertisements -- along with a $20 off coupon.  I did not receive a response about my order or shipment.  I continue to reguarly receive Dragonfly Lamps email advertisements.  The nerve! 


I tried contacting Dragonfly Lamps by telephone.  The (new) telephone number that is listed is a deadend. After five rings, I received the following voice message: "Please leave a message for mail box 13108606045. Record your message at the tone." 


I tried the "order by phone" number:  1-866-549-3359 but it had been disconnected.


Dragonfly Lamps has my money.  In return, I have nothing.  It is called false advertising, deceptive trade practice, and all out fraud.


I stumbled on to Ripoff Report and immediately saw that another person, about a year ago, had made a similar report about Dragonfly Lamps.  Clearly, they are continuing to scam the public.


 


A MONTH AGO FROM THESE PEOPLE FOR MY BIRTHDAY ,WHICH WAS FRIDAY. WE NEVER GOT IT HE CHARGED IT ON HIS CITIBANK CARD. WE WERE CHARGED AND WE DONT GET ANYTHING BUT A RECORDING ,CITI BANK SAYS ITS OUR PROBLEM.AND WILL NOT LET US FILE A DISPUTE UNTIL WE TRY OURSELVES .correct me if Im wrong but doesnt citi card stand behind your purchases and arent they suppossed to prevent ripoffs like thissign me SCREWED OUT OF MY BIRTHDAY PRESENT!

This report was posted on Ripoff Report on 03/24/2010 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dragonfly-lamps/los-angeles-california-90045/dragonfly-lamps-httpwwwdragonflylampscom-this-company-committed-a-total-fraud-adver-585210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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