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Ripoff Report | DreamKicks Review - Los Angeles, California
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Report: #215202

Complaint Review: DreamKicks - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • Author Confirmed What's this?
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  • DreamKicks 4859 W. Slauson Suite 491 Los Angeles, California U.S.A.

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I ordered a item for my son on Aug 27, 2006. After the 10 days I contacted the company by phone, always had to leave a message with no return call. So I emailed them and got some kind of email that stated the credit card machine was broken and holding the refunds.Stated that I need to go to my credit card company to dispute the charges. I could not do that because I went online and entered the order myself. I just want my $80 refunded and to let people know DO NOT ORDER FROM THIS WEBSITE.

Kelley
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 10/11/2006 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dreamkicks/los-angeles-california-90056/dreamkicks-ripoff-non-delivery-of-item-and-no-refund-los-angeles-california-215202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Consumer Suggestion

Do the right thing, Sean

AUTHOR: Larry - (U.S.A.)

POSTED: Tuesday, November 28, 2006

Sean,

You offered a product for sale on your website. The customer agreed to purchase the product and paid for it. You have the legal obligation to either ship the product or refund the customer's money.

It is not the customer's fault that you chose to do business with a really flaky third party credit card processor. You are the one who uses the title CEO. Why not act like one and do what the law requires?

You are a drop-shipper, meaning that you are selling merchandise that you do not own and do not possess. How stupid can you be? I own my own net-based electronics company. I buy wholesale and sell by mail and the internet. I never offer anything for sale that I do not have in my possession. Your get-rich-quick scheme has a bit of a flaw if you cannot cough up enough money to refund a pair of shoes.

BTW, I just visited your website and noticed that you continue to solicit new orders even though you cannot deliver what you already sold. On the other hand, maybe the customer should have smelled a rat by reading FAQ number 4: The Air Jordans you offer are "factory variants, replicas." No wonder you don't keep your products in stock -- you would get busted for selling fakes.

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#4 Consumer Suggestion

Do the right thing, Sean

AUTHOR: Larry - (U.S.A.)

POSTED: Tuesday, November 28, 2006

Sean,

You offered a product for sale on your website. The customer agreed to purchase the product and paid for it. You have the legal obligation to either ship the product or refund the customer's money.

It is not the customer's fault that you chose to do business with a really flaky third party credit card processor. You are the one who uses the title CEO. Why not act like one and do what the law requires?

You are a drop-shipper, meaning that you are selling merchandise that you do not own and do not possess. How stupid can you be? I own my own net-based electronics company. I buy wholesale and sell by mail and the internet. I never offer anything for sale that I do not have in my possession. Your get-rich-quick scheme has a bit of a flaw if you cannot cough up enough money to refund a pair of shoes.

BTW, I just visited your website and noticed that you continue to solicit new orders even though you cannot deliver what you already sold. On the other hand, maybe the customer should have smelled a rat by reading FAQ number 4: The Air Jordans you offer are "factory variants, replicas." No wonder you don't keep your products in stock -- you would get busted for selling fakes.

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#3 Consumer Suggestion

Do the right thing, Sean

AUTHOR: Larry - (U.S.A.)

POSTED: Tuesday, November 28, 2006

Sean,

You offered a product for sale on your website. The customer agreed to purchase the product and paid for it. You have the legal obligation to either ship the product or refund the customer's money.

It is not the customer's fault that you chose to do business with a really flaky third party credit card processor. You are the one who uses the title CEO. Why not act like one and do what the law requires?

You are a drop-shipper, meaning that you are selling merchandise that you do not own and do not possess. How stupid can you be? I own my own net-based electronics company. I buy wholesale and sell by mail and the internet. I never offer anything for sale that I do not have in my possession. Your get-rich-quick scheme has a bit of a flaw if you cannot cough up enough money to refund a pair of shoes.

BTW, I just visited your website and noticed that you continue to solicit new orders even though you cannot deliver what you already sold. On the other hand, maybe the customer should have smelled a rat by reading FAQ number 4: The Air Jordans you offer are "factory variants, replicas." No wonder you don't keep your products in stock -- you would get busted for selling fakes.

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#2 Consumer Suggestion

Do the right thing, Sean

AUTHOR: Larry - (U.S.A.)

POSTED: Tuesday, November 28, 2006

Sean,

You offered a product for sale on your website. The customer agreed to purchase the product and paid for it. You have the legal obligation to either ship the product or refund the customer's money.

It is not the customer's fault that you chose to do business with a really flaky third party credit card processor. You are the one who uses the title CEO. Why not act like one and do what the law requires?

You are a drop-shipper, meaning that you are selling merchandise that you do not own and do not possess. How stupid can you be? I own my own net-based electronics company. I buy wholesale and sell by mail and the internet. I never offer anything for sale that I do not have in my possession. Your get-rich-quick scheme has a bit of a flaw if you cannot cough up enough money to refund a pair of shoes.

BTW, I just visited your website and noticed that you continue to solicit new orders even though you cannot deliver what you already sold. On the other hand, maybe the customer should have smelled a rat by reading FAQ number 4: The Air Jordans you offer are "factory variants, replicas." No wonder you don't keep your products in stock -- you would get busted for selling fakes.

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#1 REBUTTAL Owner of company

We Are Sorry, But Please Read...

AUTHOR: Sean - (U.S.A.)

POSTED: Tuesday, November 28, 2006

Hello,

Maybe it is our mistake, maybe we're not explaining correctly. Our credit card processor charges your credit card, then they hold the money for about 3 weeks for verification and to make sure their isn't going to be a chargeback or that the credit card used wasnt stolen, then release the funds to us, However when closing down, they shut down our account, and did not pay us, so we were never given your money, which is why your order had not been placed in the first place.

Therefor we cannot give you a refund for money we never received, and this is why all that we can suggest is that you place a chargeback with your creidt card company in order to get your money back. We are trying to do whatever we can to help you. We are sorry but this is the only thing we can advise right now, is to file a chargeback with your credit card company. By law they have to allow you 6 months to file a dispute. As hard as it may be to beleive we really are on your side and really do just want you to get your money back. Please let us know if their is anything else we can do to help you.

Thank You,
Sean Banks
CEO, DreamKicks.Net

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