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Report: #793848

Complaint Review: DRI SHOPPER - Internet Internet

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  • Reported By: Evelyn — Kansas City Missouri United States of America
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  • DRI SHOPPER Internet United States of America

DRI SHOPPER DRI SURPLUS & SUPPLIER THEFT OF FUNDS & REFUSAL TO REFUND Internet, Internet

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I called 1-877-679-6781 to answer a text message ad for mystery shoppers in my area. They took my credit card number for a $2.95 "one time only charge" and directed me to shoppersystems.com.

I did not authorize additional charges to my card, nor was I told about them. The operator did say I could get refund of the $2.95 if I canceled within 7 days. In exactly 7 days a charge of $49.95 was placed on my card by DRI*SHOPPER 800-880-2754 MN.

I called the original number and asked to cancel their service, because I wanted to avoid further charges. The man argued with me saying that I had exceeded the 7 day trial period. I responded by arguing with him over the technicality of when the trial period began and ended. By this time, I was determined to cancel my accounts with them. I demanded a full refund repeatedly as he continued to insist I had exceeded the trial period. When I said I would resolve this through "other authorities", he assured me that my refund of the 49.95 would be issued in 7-10 business days.

He went through a series of questions (to verify my account) then gave me a confirmation number. After 10 business days, and not receiving my refund, I made an angry phone call to find out why the money had not been returned. Operator 4074 assured me that the funds had been released and I should check with my bank. The bank suggested that I wait 3-5 business days, so I did.

After waiting 5 more business days, I still had not received the 49.95. I called the customer service number again. This time, Brad (the supposed supervisor) says that for some reason the refund had been delayed and that I would recieve it (at the latest) in 21 business days. This company stole the money from my account on September 26, 2011 and I still have not recieved my money. Isn't there anything more that can be done about this companies grimy business practices?

This report was posted on Ripoff Report on 10/31/2011 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dri-shopper/internet/dri-shopper-dri-surplus-supplier-theft-of-funds-refusal-to-refund-internet-internet-793848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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