Complaint Review: DRI Symantec - Internet Internet
- DRI Symantec 353 Ellis Street, Mountain View, CA 94043 Internet United States of America
- Phone: 650-527-8000
- Web: www.norton.com/cs
- Category: Computer Software
DRI Symantec Norton Duplicated use of credit card for software never purchased Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Symantec offers a 30 day, $1.00 trail, that can be opted out (cancelled) during the 30 days. I cancelled - but my credit card was debited for two products. That was a month ago. I finally got the refunds. Symantec (Norton) just debited me again, for Norton 360, $74.99, which I never purchased. One must speak or 'chat' with India to request a refund. That elevator does not go to the top floor! Once they have your credit card number - they can charge anything, any time, usually on a Saturday. Getting a refund takes hours and a great deal of listening to sing-song English apologizing for the error. But no one takes responsibility for causing bank fees for overdrafts, caused by the debits that are a result of Symantec's fraudulent actions. This is not the first time Symantec has done this to me...don't give them a credit card number!
This report was posted on Ripoff Report on 04/05/2010 06:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dri-symantec/internet/dri-symantec-norton-duplicated-use-of-credit-card-for-software-never-purchased-internet-589937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.