• Report: #307942
Complaint Review:


  • Submitted: Mon, February 11, 2008
  • Updated: Fri, August 08, 2008

  • Reported By:Bear Delaware
Internet U.S.A.

DRI*ca.com Debit cards charge, Fraudulant Internet

*Consumer Suggestion: CA AntiVirus (VET) Renewal charge

*Consumer Comment: DRI*ca.com bills for Computer Associates software

*Consumer Suggestion: call them

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49.99, just showed up, left me on hold, no idea what or who they are.

Leo b
Bear, Delaware
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!


demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.

This report was posted on Ripoff Report on 02/11/2008 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dricacom/internet/dricacom-debit-cards-charge-fraudulant-internet-307942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

CA AntiVirus (VET) Renewal charge

AUTHOR: Samuel H - (Australia)

Just found this on our credit card too. After a lot thinking, we remembered that we renewed our AntiVirus subscription with CA (previously known as VET) for the charge of AU$39.95.

That is all it is.
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#2 Consumer Comment

DRI*ca.com bills for Computer Associates software

AUTHOR: Earl - (U.S.A.)

I thought I was being ripped off, too, since I didn't recognize the DRI*ca part; then I remembered I had purchased software from ca.com (Computer Associates website). This does not mean, however that YOU made the purchase, just that it was billed to your card. I have had charges from reputable companies billed fraudulently to my card before.
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#3 Consumer Suggestion

call them

AUTHOR: Jb - (U.S.A.)

I had the same charge just show up on my bank statment today and couldn't rember what it was so I called the bank and they found out what it was and gave me the phone# and the website and I called them. I was on the phone with them about 22 min but I got the charges reversed and no problems that I can see. One thing If you bought their product by your credit/debit card have it ready for you will need it for verication
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