Complaint Review: dried poppies direct - Kennewick Washington
- dried poppies direct 3320 W Kennewick Ave Kennewick, Washington United States of America
- Phone: 509-308-9021
- Web: driedpoppiesdirect.com
- Category: Arts & Crafts Stores
dried poppies direct jack-son's sports bar charged card, stated he would not charge until ready to ship and promised shipping within 24-48 hours of charge and subsequently has not responded after 9 days following charge to card Kennewick, Washington
*Consumer Comment: Dealt with "Seth" on 2 separate occasions with similar outcomes
*Consumer Comment: JotForm does NOT processes credit cards
*Consumer Comment: Finally a reply
*Consumer Comment: Same story now in search of resolution
*Consumer Comment: Same story now in search of resolution
*Author of original report: Followup on my initial report
*Consumer Comment: interesting thing about the credit cards info
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I placed an order with one "Seth Petruzelli" for a number of poppy pods, prior experience dealing with him via eBay had suggested he was a legitimate business man; though I had not dealt with him recently.
This report was posted on Ripoff Report on 10/10/2010 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dried-poppies-direct/kennewick-washington-99336/dried-poppies-direct-jack-sons-sports-bar-charged-card-stated-he-would-not-charge-until-649453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Comment
Dealt with "Seth" on 2 separate occasions with similar outcomes
AUTHOR: pisces87 - (United States of America)
SUBMITTED: Wednesday, November 03, 2010
I ordered from "Seth" in August, paying for 3 lbs of cracked pods. Well, my credit card was charged the same day as the order was placed, and I received the all-too-familiar "form email" advising of slower ship times and that I shouldn't contact the sports bar for any reason, and please do not email them as this slows down the order process. HA! Whoever heard of that! I mean, REALLY! You get someone's money, then tell them not to contact you for any reason, and basically tell them that they should sit down and shut up until you feel like sending their order. That's pure BALONEY! Anyway, after 2.5 weeks without a word from him, I politely email to ask for my money back if it was gonna be much longer for my order to ship. The first email got not response at all, so I emailed again the next day and PRESTO! I got another form letter with a tracking number enclosed from him, stating that the order had shipped. The package actually took 6 days to arrive here in SC, which is odd for Priority mail, as I have ordered something from ALASKA and the package arrived in 3 days. What a SURPRISE I got when I opened the package...instead of 3lbs cracked pods there was 3lbs of the tiniest pods that I have ever seen in my life! I emailed him to complain about the order, as I had not OK'd any type of substitute, but to no avail. I never OK'd or expected such a downgrade switcharoo! My sister also ordered from him in September, not knowing about my experience with him beforehand. She also was treated the exact same way I was. I would have NEVER ordered from him in the FIRST PLACE if I had known that the order would take so long...DO NOT BELIEVE THE WEBSITE'S CLAIM OF ORDERS SHIPPING OUT NORMALLY IN 1 BUSINESS DAY AND SAME DAY IF ORDERED BY 1PM!!! ALL LIES TO GET YOUR MONEY! I don't think he even has the products that he claims to have in stock and ready to ship! If he did, none of us would have had the "old bait-and-switch" happen to them! This guy doesn't know the first thing about good customer service...all he seems to be good at are taking your hard-earned money up front and keeping it, telling BIG LIES, and delivering sub-standard products after you've waited 3 wks or longer! BUYER BEWARE!!
#6 Consumer Comment
JotForm does NOT processes credit cards
AUTHOR: CromwellD - (USA)
SUBMITTED: Wednesday, October 13, 2010
FWIW, JotForm does NOT, and I say again, does NOT process credit cards. JotForm is merely a tool to create a form (e.g., it makes it so the consumer can type in their name, address, etc.). If he is using it incorrectly (I would suspect he is merely creating a form to collect the credit card information and then using his credit card processor at his parent's bar, then it is HIS fault, not JotForm's. It is not designed for that purpose!
#5 Consumer Comment
Finally a reply
AUTHOR: Proletariate - (United States of America)
SUBMITTED: Tuesday, October 12, 2010
I just received a follow up email from Seth/Kyle (the proprietor of Driedpoppiesdirect..). Stating that he would be shipping my order within 24-48 it has been a week since I placed my order. Seth/Kyle has no shame and is non-apologetic as it pertains to his business and customer service failures.
#4 Consumer Comment
Same story now in search of resolution
AUTHOR: Proletariate - (United States of America)
SUBMITTED: Tuesday, October 12, 2010
I am in the same boat as you guys. I am now considering filing a claim with the BBB. Do either of you gentleman have any input on the cause and effect of me attempting to do something of this nature? Also should I contact Jack son's sports bar first?
#3 Consumer Comment
Same story now in search of resolution
AUTHOR: Proletariate - (United States of America)
SUBMITTED: Tuesday, October 12, 2010
I am in the same boat as you guys. I am now considering filing a claim with the BBB. Do either of you gentleman have any input on the cause and effect of me attempting to do something of this nature? Also should I contact Jack son's sports bar first?
#2 Author of original report
Followup on my initial report
AUTHOR: matto - (United States of America)
SUBMITTED: Tuesday, October 12, 2010
I have challenged the charge on the basis of it being fraudulent and have canceled the card.
#1 Consumer Comment
interesting thing about the credit cards info
AUTHOR: 1madcustomer - (United States of America)
SUBMITTED: Monday, October 11, 2010
thanks for the info about how he processes his credit cards through his website. i'm not familiar with online card processing, but i do know that he shouldn't be using the bar to process his cards. i'm sorry that you had to find out the hard way with this guy, but i'm sure you can see that you're not the only one by far. his website says that it's secure and i did check to see if it was https when i placed my order. i'm not sure what jotform is or how it's used, but i plan to look it up. the first time i ordered from "seth" was in june and that charge went through the bar also. the interesting thing is that a few weeks after someone or some people got my card info with name, cc number and the cvv and used it to drain my account of over $900. the final charges were to 2 telecomm companies in the UK and were used to purchase pre-paid phone products. the one odd thing about it was that the first charge was to a Dr. in Oregon... that charge never went through, it stayed pending until the hold expired. i wonder if anyone else has had a similar experience since doing business with mr. french?
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