Complaint Review: Drive Financial - Santander Consumer USA
They were insisting that I send in a bank statement. I felt they had no reason to need that kind of documentation. Finally a manager informed me that a letter from the bank would suffice. After sending in a letter from my bank and speaking to numerous customer service representative, supervisors, and managers, the situation was not resolved; in fact, it was worse.
The end result was not only sending in another check, but it was for a larger amount.
Ultimately, the customer service representative were not helpful, rude, threatening, and ignorant in regards to the situation and company's policies.
I would definitely NOT recommend this company and actually beg others not to use them!!!
This report was posted on Ripoff Report on 07/19/2010 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/drive-financial-santander-consumer-usa/dallas-texas-75247/drive-financial-santander-consumer-usa-santander-consumer-usa-scam-rip-offs-horrible-c-624845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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