Drive Financial ripoff Dallas Texas

I have been having a account with drive for 4 years now... I mail my payments in either me or my husband... the account is in my name and my name alone. so usually my husband mail it in. paying it from his checking account. This time we mailed 2 different checks in one envelope. trhe car payment is 325.61. My husband paid 200 out of his own checking account. by writting a check. and I paid the remaining balance. Drive rep called me on friday and ask about the payment ..I told him it was mailed on monday...he said well maybe its in our mail here.... Well I called the voice response unit and it showed that a payment for 200 dollars posted on 04/23/05...where is the remaining.... no one can tell me.... I have the copy of the check that was mailed to Drive.Im waiting on the Ceo to call me back... This is petitful that they reps get to do this to people.. Thye treat they customers like crap... I think I have more money to pay on this car.... now than I have put into the car.... I have always had nothing but problems from Drive since year 2000.... Most of the time when I contact the Ceo he will help and apologize to me for his dum reps... the Ceo will help and apologize..But those reps they hire... are gonna really bring the company down.... When the rep called me on friday.... about the payment he got smart and rude..and I got rude right back ..thats how I know... they did something with that check....

Mary
Stafford, Texas
U.S.A.