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Report: #451742

Complaint Review: Drive4cash - Fountain Hills Arizona

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  • Reported By: Williamsport Indiana
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  • Drive4cash PO Box 19073 Fountain Hills, Arizona U.S.A.

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I purchased an e-book from a website called drive4cash.com. Jim, the owner, was kind enough to drop the price from $24.99 to $14.99. ((gee...and I wonder why)

After realizing that I had a "30-day no questions asked money back guarantee," I decided to take the plunge. While the e-book had some interesting information regarding the courier business, I decided for several reasons, that the venture was not for me. I purchased the e-book on 5-11-09. After requesting a refund from Jim later on that day, my message went unanswered. After sending a message to info@drive4cash regarding a refund, they sent me an automated response, stating to read the faqs page, which I did before I even purchased the e-book. In addition, the faqs page also had information regarding Jim's refund policy. (DUH!!)

Here is my (2nd) request to Jim, asking for a refund...


Tue, May 12, 2009 at 10:29 PM
To: James Lascio

Dear James...

Earlier, I sent you an e-mail, stating I was not interested in the courier program. I requested a refund per your 30-day satisfaction guarantee. In addition, I have sent ANOTHER request to info@drive4cash, asking for a refund. On several occasions,other than asking for my refund, I am hit with an auto responder response, totally unrelated to the questions/requests I had to begin with. Here is the total cut/pasted receipt of my transaction. Please be aware, that I am well within the guidelines of your 30-day money back guarantee...

Hello Greg,

Thank you for your order.

Order Receipt:

Order ID: 143763656
Date: Mon May 11 06:01:48 -0400 2009
Payment Type: Mastercard
Order Status: Accepted

Drive4Cash System - Instant Download $14.99 X 1 = $14.99
--------------------------------
Total $14.99
--------------------------------
Grand Total $14.99

After several rounds of trying to get an "unautomated response" of something resembling customer service at Drive4cash, I e-mailed Jim (again) a day later. Low and behold, Jim DID respond this time. Here was Jim's response to my refund. (and this was in his "subject line" of the e-mail he sent to me)

It's like a bridge over troubled waters, Greg


Hi Greg it's Jim from Drive4Cash here to offer you some good news for a change.

The tragic state of the economy is all you hear about these days.

You read about it in the paper. It's plastered all over the news.

I don't believe many of us have ever seen an economic meltdown like this before.

Hard times have crashed retirement and pension plans like a tidal wave on a cardboard house. And with the price of practically everything skyrocketing, it's hard to say if we'll ever recover all that's been lost.

But one thing is for sure. Life goes on. And even if you've been negatively affected by what's going on around you right now...if you've lost your job, if you've had a turn of bad luck, or if you're just sick and tired of trying and trying to get ahead...there's a way to build a bridge over these troubled economic waters.

****************************
Now Is The Time To Be Proactive
****************************
I don't want to sound like a prophet of doom but unfortunately, many people are walking down a rocky path right now. And in an economic crisis, you can't afford one false step.

Now more than ever it's absolutely crucial to be financially proactive.

Perhaps you're backed up on your bills and need money fast to get...and stay...ahead. A part-time career as a courier can help you do that.

Or maybe you're ready to be your own boss with a business that is always in demand so you'll never have to worry about lay-offs or the company you work for going under.

If that sounds like you, the Drive4Cash program can help smooth the rocky road you may be traveling today.

Maybe you've never really considered a career as an independent contractor courier a lucrative business - although in reality the income potential is pretty incredible. As a matter of fact, YOU control how much you bring in each week. It's entirely up to you.

You can find out more about how the Drive4Cash system works right here.

http://www.drive4cash.com

And to help answer questions you may have...

*******************
Here's Insider Tip # 2
*******************
You may be thinking with the price of gasoline the way it is now, you'd burn up all your profits driving each day. I can understand why you might assume that, but let me assure you that's not the case at all.

You see courier customers are charged a fuel surcharge when gas prices increase. 100% of that money is passed directly to you to help with gas costs. The surcharge percentage is on top of the base rate for the delivery, and can range from 4% to as high as 15%, depending on the fuel costs.

Of course you will incur some expenses. This is a business after all.

The good news is the rising price of gasoline won't stop you from finally being your own boss. Imagine how good that would feel!

And it can happen you know, starting today.

With Drive4Cash you'll get detailed answers and advice on how to get started in the courier industry. As a matter of fact you can have instant access to all the tricks of the trade so you'll get started on the fast track to success.

***********************************
We've Done All The Hard Work FOR You
***********************************
When you implement our strategies, you'll discover how to work smarter, not harder, so you can start making money FAST. As a matter of fact, as long as you have a reliable vehicle you could see some real money coming in as early as 7 to 10 days from now.

We take you by the hand and guide you through the whole process... from contacting courier companies to preparing for the interview...and what to expect after you land a position.

Frankly, you can't find such a comprehensive tool kit such as this anywhere else. And we're so sure you'll agree we're putting our money where our mouth is. We *guarantee* you'll get a job in the courier industry so there is absolutely no risk to you.

In the next few months ahead a lot of people are going to have to get serious about their finances. It's just not an option. If you're struggling right now or simply looking for the independence owning your own business can bring...

Here's your opportunity to build a bridge over this raging economic storm.

http://www.drive4cash.com

To your success,

Jim Lascio

P.S. What are you waiting for? Now's the time to take charge of your finances and your life. Drive4Cash helps put you in the driver's seat for both.

Drive4Cash

P.O. Box 19073
Fountain Hills, AZ
85269
US

P.S. What are you waiting for?

I'M WAITING FOR MY REFUND JIM!!

info@drive4cash.com (3 times unsucessful with my refund, only an automated response to read their faqs page)
Jim's e-mail adress scott@landcrazy.com (twice unsucessful in receiving a refund)
...and one more time, I sent another e-mail to Jim (third and final time)

As stated before...

I MERELY WANT MY MONEY BACK!! Here are the
details of my transaction. (again)...

Hello Greg,

Thank you for your order.

Order Receipt:

Order ID: 143763656
Date: Mon May 11 06:01:48 -0400 2009
Payment Type: Mastercard
Order Status: Accepted

Drive4Cash System - Instant Download $14.99 X 1 = $14.99
---------------------------------
Product Total $14.99
-----------------------------------
Total $14.99

I ain't playin' games with this clown anymore!! I know Jim's responded to another individual here before, so I'm giving him (24) hours from my post here at "The Ripoff Report," to respond to my refund inquiry. From here, it's off to the Attorney General's office in Arizona, and then to the BBB!!

Regards!!

Greg

Greg
Williamsport, Indiana
U.S.A.

This report was posted on Ripoff Report on 05/14/2009 06:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drive4cash/fountain-hills-arizona-85269/drive4cash-no-refund-fountain-hills-arizona-451742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 REBUTTAL Owner of company

Refund Issued

AUTHOR: Jim Lascio - (U.S.A.)

POSTED: Friday, June 05, 2009

Hi Greg,

Your refund was processed within 10 days of your request. I'm sorry for the delay in getting right back to you via email. I get hundreds of emails per day and it takes some time to get to all of them. I do have automated emails that I hope will answer most questions so people don't have to wait long for a personal response.

Anyway, thank you for purchasing our training manual, and I'm sorry the courier business was not for you, and wish you the best of luck in your job search.

Respectfully,

Jim Lascio
Drive4Cash.com

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#4 Author of original report

Refund Received (Drive 4 Cash.com)

AUTHOR: Greg - (U.S.A.)

POSTED: Saturday, May 23, 2009

05/21/09 05/21/09 DRIVE 4 CASH 480-275-5788 AZ $-14.99

Thank You!!

Greg

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#3 Author of original report

BBB (Arizona) and the Drive 4 Cash Prophet's Promise od a Refund

AUTHOR: Greg - (U.S.A.)

POSTED: Friday, May 22, 2009

First of all, I would like to thank the BBB of Arizona, for a quick response to my little episode with Jim, the owner of Drive 4 Cash.


First, BBB's response to my dispute with Drive 4 Cash...

Wed, May 20, 2009 at 9:40 AM

You have a new message from the BBB serving Phoenix in regards to your complaint. Please click on the link below to access the online dispute resolution web site and read this message.

56
Description : Drive4Cash OrderId 143763656
Total : US $14.99
Payment Method : MasterCard

==== BILLING INFORMATION ===
Customer ID :
First Name : Greg
Last Name : xxxxxxxx
Company :
Address : xxxxxxxxxxxxxxxxxxxx
City : williamsport
State/Province : IN
Zip/Postal Code : 47xxx
Country : US
Phone : 765-xx3-xxxx
Fax :
Email : gregorylxxxxxxxx@gmail.com

==== SHIPPING INFORMATION ===
First Name :
Last Name :
Company :
Address :
City :
State/Province :
Zip/Postal Code :
Country :

Re: Thank you for your order

Remove star

Wed, May 20, 2009 at 2:04 PM

Reply-To: info@drive4cash.com
To: greg XXXXXXXX
Reply | Reply to all | Forward | Print | Delete | Show original

**(***I have sent your refund*****

The Drive4Cash Team
Http://www.drive4cash.com

*****AND I'M STILL WAITING*****

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#2 Author of original report

Important Complaint Information

AUTHOR: Greg - (U.S.A.)

POSTED: Saturday, May 16, 2009

An update to my original complaint with www.drive4cash.com (05-11-09)

In addition to filing a complaint here, I have filed a complaint with the Arizona Attorney General's office as well. You can file a complaint at the office of Terry Goddard here...

http://www.azag.gov/consumer/OnlineInstructionsEng.html

***Complaint Processed***

...and it looks like Jim Lascio, the owner of drive4cash, has developed a track record here as well...

The BBB that will handle your complaint is:
Better Business Bureau Serving Central, Northern & Western AZ
(Phoenix, AZ)
4428 N. 12th Street
Phoenix, AZ 85014-4585
Phone: (602)264-1721
Fax: (602)263-0997
Email: info@arizonabbb.org
Web: http://arizonabbb.org

You may wish to copy or print this information for further reference.
All correspondence about your complaint will come from and should be addressed to this BBB.

Business Information
Business ID: 1126-0097021519
Name: Drive 4 Cash
Address: P.O. Box 18684
City: Fountain Hills
State/County: AZ
Zip/Postal Code: 85269

Complaint Submitted
Your complaint has been submitted.. The complaint has been transferred to the local BBB to be handled in their system. You may wish to copy or print this information for further reference. Press OK when ready.

...and with the blessings of the rip off report staff, you can find another complaint here...

http://www.ripoffreport.com/reports/0/389/RipOff0389229.htm

The following few comments, come from Jim Lascio, the owner of drive 4 cash, from the link mentioned right above...

***QUOTE***

Our website is no scam...a scam is where a company takes your money and then gives you nothing in return. Drive4Cash.com provides valuable information that can help you start earning cash fast with just your vehicle and a clean DMV record! Thank you, Jim

***UNQUOTE***

So I guess ole' Jim is making himself "Judge and Jury," on his comment posted above...

***QUOTE***

Our website is no scam...a scam is where a company takes your money and then gives you nothing in return.

***UNQUOTE***

In his "Infinite Wisdom," he can justify stealing your money, because he thinks his information is worth the purchase price!!

***QUOTE***

Drive4Cash.com provides valuable information that can help you start earning cash fast with just your vehicle and a clean DMV record! Thank you, Jim

***UNQUOTE***

So in conclusion, it's perfectly safe to offer a 30-day, no questions asked, money-back guarantee, because everyone will be so delighted in the e-book, that they will be making Mr. Lascio their "Personal Savior" before the end of the day!!

My take on the purchase of his e-book???

Useless!!

...but I shouldn't have to give the reasons why, should I???

From his website...

30 Day 100% Hassle Free
Money Back Guarantee!

I want you to be completely convinced you have the roadmap you need to drive your way to financial success. Read through the incredible strategies in the Drive4Cash system. Think about how easily you could turn your financial situation (and your life!) around if you faithfully follow our proven suggestions and advice.

I'm so certain the Drive4Cash system can help transform your life I'm going to put my money where my mouth is.

If for any reason you feel this isn't for you all you have to do is let us know within 30 days and we'll refund your money. No questions, no hassles, no worries.
Jim, I'm ready to transform my life

Jim, I'm ready to transform my life!

JIM...I'M READY FOR MY REFUND!!

Kind Regards!!

Greg

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#1 Author of original report

Drive4cash Refund Disclosure

AUTHOR: Greg - (U.S.A.)

POSTED: Thursday, May 14, 2009

This report is an addition to my earlier complaint regarding Drive4cash. Although their 30-day money back guarantee is CLEARLY STATED on their website, I decided to dedicate this section to their official website address.

www.drive4cash.com

This will clarify what I have posted earlier, regarding their unwillingness to honor their money back guarantee. In addition, I will cut/paste their 30-day money back guarantee here...

I really want you to experience this. And you have absolutely nothing to lose because I'll remove any lingering doubt or uncertainty with our
30 Day 100% Hassle Free
Money Back Guarantee!

I want you to be completely convinced you have the roadmap you need to drive your way to financial success. Read through the incredible strategies in the Drive4Cash system. Think about how easily you could turn your financial situation (and your life!) around if you faithfully follow our proven suggestions and advice.

I'm so certain the Drive4Cash system can help transform your life I'm going to put my money where my mouth is.

If for any reason you feel this isn't for you all you have to do is let us know within 30 days and we'll refund your money. No questions, no hassles, no worries.

***UNQUOTE***

I made this decision to post this additional information here. There are similar website addresses to this one, so I just wanted to clarify this with your readers here. In addition, if they experience (ummh) technical difficulties on their website, you can still read the cut/pasted message I took directly off their website above. (believe me, I've seen stranger things happen)

So once again, the website I'm addressing here is...

www.drive4cash.com

Simply scroll to the bottom of the page, to read their 30-day money back guarantee disclosure.

Thanks!!

Greg

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