Drivetime Corporate Lies & unauthorized tows Phoenix Arizona

I purchased my vehicle from Dr time in May of 2015 within a month I've had to replace battery twice and the alternator. My problem still consists when I still had a "dead battery". However after a day of getting the alternator fixed my car was still having a hard time starting up in each morning it would act like a dead battery for the past month orl so. I've had to using use cables to jump start my vehicle every day which was very inconvenient I almost lost my job for this because I didn't know when my car would want to work. I got so frustrated with a problem that has his purchases vehicle that it was messing up on me and I was having to do all these repairs so soon. Call Drivetime corporate and they asked me to take it to a in network facility which I did and they said they diagnosed the problem and that they would repair it and they would on the doll somewhere to get restarted and that I would have it by 2 days from now well few days past and I still don't have my vehicle had no word on what was going on so I used to my GPS to see where it was and I figured it out and called the new facility where it was now being held and they told me the previous Sylheti messed up on those repairs and that should not have been repaired because the problem still persist on having a dead battery. They ask for a few more days of diagnostic which I have to get the approval from Dr time I'm corporate and apparently they approved it after they did approve those hours the new dealership did find what was going on and called back with the total of repairs cost and what parts but at that point corporate he used to want to help me anymore and decided to have an unauthorized toe to a different facility that I was unaware of.

I contacted Dr time and ask why they would otherwise I told that I had no idea about when the facility that have the vehicle knew what was going on and what needed to be done but yet they wanted to take it out of the facility and take it somewhere else to get more diagnostic to see what was going on when I told them there along with the new facility telling them that they know what was going on they were very rude and did not want to hear me out they immediately told me that if I did not get them off of speaker that they would in the phone call and just hang up on me they couldn't give me a estimate or total to help me get the problem fixed because the dealership that it was currently at was an out-of-network facility when in fact they were the ones who approved it to go there .At this point I'm very frustrated and almost in tears not understanding why these people would lie to me in front of the facility that had my vehicle .Corporate stated the facility never calied with that information. But the facility was right there with me to catch them in a lie. They were immediately angry & eventually hung up on me. I need this company to be exposed. They are a scam.