Report: #1317865

Complaint Review: Drivetime

  • Submitted: Wed, July 20, 2016
  • Updated: Wed, July 20, 2016
  • Reported By: Rafe — Phoenix Arizona USA
  • Drivetime

    Nationwide
    USA

Show customers why they should trust your business over your competitors...

My review made about them explains in fair detail my experience. "They are technical scam artist. They try to abuse technicality to get over on you. The manager there is a total con artist and will say anything to get over on you. They target older and younger people for their fraudulent scams. Great service, but no integrity. The car itself was too expensive for a shoddy air conditioner, buildup all under the car and throughout the body of the car, squeaks at cruising speed, and a number of other things. When I tried to take it in to get all this checked out within their 5 day car return policy, they failed to authorize the check up with the chosen autoshop after telling me they would. The autoshop did a temporary fix and the car went right back to its condition after the 5 day return period. The initial concern for return was because of no proof of income. I worked at my job for some time and they never tried to comfirm my income. As soon as I lost my job and had to find another one they tried to claim fraudulance against me. Plus, they think charging 1$ per mile driven for car returnees is acceptable. A high charge per mile is .30 cents. Saying they want my entire deposit for 3 months of driving it, two of three said months they could have comfirmed my income, but instead are now claiming some form of fraudilance. I don't even want the car anymore but I want my deposit back." As it stands, they tried to repo the car without any formal or official notification. They trespassed on private property and held me against my will in my car due to threat of repossession. I called the cops and they were removed. My payments were up to date on both insurance and car payment until recently when I decided I will simply return the car. http://www.google.com/search?client=ms-android-att-us&source=android-browser&ei=JUWPV7WfJoTXmwH28KFg&q=camelback+drivetime+fax&oq=camelback+drivetime+fax&gs_l=mobile-gws-serp.3...5473.8264.0.8601.12.12.0.0.0.0.215.1747.0j9j2.11.0....0...1c.1j4.64.mobile-gws-serp..4.5.922...35i39j0i22i30.jWg9LS6rEr0#fpstate=lurev_0x872b1324e8f6f8f5%3A0xadbbd5d3901a0bd

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This report was posted on Ripoff Report on 07/20/2016 02:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/drivetime/nationwide/drivetime-drive-time-bridgecrest-drivetime-technical-abuse-and-scam-phoenix-nationwide-1317865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
1Consumer
0Employee/Owner

#1 Author of original report

I plan on consulting an attorney

AUTHOR: - ()

Excuse me, I shouldn't have copied and pasted my review on drive time to here. The scam itself-by definition of it being a dishonest scheme; fraud, or to swindle- is that they had two months to verify my income at my place of employment and only the week after I found myself looking for a new job, is when they called. They then immediately demanded the car back. Followed by an immediate attempt to repossess the car. Keep in mind that all my payments are up to date, car and insurance.

I agreed to return the car only to have the dollar per mile fee thrown in my face. I didn't pay much attention to it before because I had no intent of returning the car. Apparently they never approved me for financing though. I doubt they can hook me to anything without that. I did not even ask to drive the car for "free". Considering gas, maintenance, bi-weekly car payments, my down payments, and car insurance. I only asked for my down payment back. Considering the inconvenience provided and the unfair treatment and for backing out on financing me, then charging me for it.

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#2 Author of original report

Drivetime *Edit

AUTHOR: - ()

 I used my review for drivetime to explain the scam before and want to readjust my argument for a more serious reader. Drive time, apparently did not actually finance me after 2 months of ownership of the car. They claim they never called for my proof of income until 2 months later right after I became inbetween jobs. Paystubs are possessed. They demanded I return the car and when I tried they wanted to take my entire deposit on top of payments made toward the car.

I did not believe that fair under the circumstance. I attempted to negotiate to receive only 2000 of 3500 back for the car. I think a 1500$ covers the cost of use of car, more than enough. I high return fee by dollar per mile is 30 cents. A dollar per mile is highway robbery and it makes you think they do that on purpose. Keep in mind that all my car and insurance payments are up to date during the time of this occurrence. Is this really not a scam?

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#3 Author of original report

Additionally

AUTHOR: - ()

 I would consider it a scam when they end up swindling me out of a car and my entire deposit plus some for no fair reason at all. Payments were up to date. I would also consider it a scam when the dealer os dishonest about his conduct toward the customer. Claiming fraudilance against me on the basis that th ey requested I return it and I agreed. What I did not agree with was the return fee due to their demand of me bringing it back for no fair reason.

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#4 Author of original report

You did miss the scam

AUTHOR: - ()

What about my car being up to date on both insurance and car payments? They still repossesd it. Why is it that they waited two months to verify my income instead of right then and there? I didn't ask for all of my money back. I asked for 2000 of 3000 back. They claim that they never approved me for financing afterall. Therefore, why does the contract still hold for their benefit?

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#5 Consumer Comment

Did I miss the scam?

AUTHOR: Robert - (USA)

They have a 5-Day return policy.  It isn't a 5-Day "let us fix it" policy.  If you didn't like how the car was acting you should have returned the car within the 5 days.  Yes, you can call this a "technicallity" but it is one you were well aware of.

You say it is unacceptable to charge you $1 per mile for the car you returned.  Okay..so what did the contract state?  You have stated you drove the car for 2 or 3 months and want your entire deposit back.   So I guess "technically" you would get a free ride..right?

You say they tried to repo it without any "official notice".  Buzz..sorry nice try but thanks for playing.  Only a couple of states requrire any sort of "advance notice" for a repo...and AZ is NOT one of them.

Now, as a piece of advice.  If they are willing to let you walk away for just the price of your deposit..take the deal.  As legally even if you turn the car in it is a Reposession.  As such you are still "on the hook" for the balance of the loan.  Meaning the amount you financed when you got the car.  Now, of course they will sell the car at auction and deduct that from the balance but an auction sale is about 1/3 of the actual value of the car.  So seriously consider your options about what you need to do to get out of this.  Oh and if you don't believe me...go see an attorney.

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