Report: #1342984

Complaint Review: DriveTime

  • Submitted: Tue, December 13, 2016
  • Updated: Tue, December 13, 2016
  • Reported By: Belinda C — Los Angeles California USA
  • DriveTime

    Nationwide
    USA

DriveTime/Aeverex Sold me a lemon Hawthorne California

*General Comment: Misunderstanding

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I purchased a Chrysler 200 from this DriveTime.  Within 90 days the vehicle overheated and the engine needed to be replaced.  Their warranty company Aeverex did replace the engine.  Less than 3 weeks later something starts clicking in the dash and the AC and Heater are not working properly.  The in network provider is not equipped to repair it and it's approved to take to the dealer.  Once diagnosed I am told that the "part" is not covered.  Clearly, if the heating and cooling systems are covered, ALL parts of said systems should be covered.  This is just bad business plain and simple!!!!

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This report was posted on Ripoff Report on 12/13/2016 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/drivetime/nationwide/drivetimeaeverex-sold-me-a-lemon-hawthorne-california-1342984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Misunderstanding

AUTHOR: basil - (USA)

You misunderstand the concept of a limited warranty. I was in your shoes too, but drivetime's contract is a limited warranty, so not all components in a vehicle system are covered. If you actually bothered to read it, you would know what you signed for. Aeverex only handles drivetime's warranty, drivetime is the one who wrote it.

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