Drivetime ripoff poor service unfair financing poor quality vehicles unsatisfactory repair work RIVERSIDE California

As you stated in the complaint, you took the car in several times and DT did all kinds of things to try and make the car right. But DT doesn't care, it's all DT's fault.
75,000 cars a year sold for DT and this site has all of 233 complaints from over 10 years of business. What a joke. You buy a car with 70 or 80k on it and you expect it to be perfect for forever? This is an impossibility for a co. that sells so many cars. Dt is great for people that take it for what it is......a place to help you re-establish credit via the use of a financed vehicle. No one said it was cheap to repair the damage YOU did to YOURSELF by not paying your previous bills on time. Pay the piper, whether it's the DT Piper or some other Piper, no one is giving you back your credit without something paid on time for a long time.

As for the cars, they do the best they can and no one is intentionally selling a bad car. Fact is cars don't talk and it's not always as black and white as you want it to be. In the big picture......these complaints are small potatoes compared to the thousands of satisfied customers that DT services every day.

Are deplorable and a worse representation of your company then her claims about the car.

ALL Fords are a piece of junk? Come on you really don't believe that do you? There were known problems with the car when she bought it and the car is only 4 years old.

Its unfortunate that you have a car that is not running properly but it seems as though you have had it only a month or so since your report was filed in April of this year.

Drivetime is a dealership strictly for those, as yourself, that have turned down elsewhere and have no other place to go for a car. As such, they are giving a chance that no one else will and because of that and the enormous risk they take on by allowing you drive home a car for a few hundred bucks down, is a good but pricey opportunity for you to have a car.

For every 5 customers such as yourself that buy a car from drivetime, 3 fail to make payments ontime- or ever, and then turn into a repossession resulting in drivetime losing thousands since most of these cars are trashed by the buyers and unable to be resold. It would be as though you had a $1000 and lent $200 to 5 friends expecting them to pay you back and 3 just left town and never paid you- that is simplifiying it but its the same principle. If you desired to help other friends after being screwed over, you would have no choice but to charge them a higher fee since you have no idea which of those 5 friends will never pay you back- you risk that all 5 will not pay you but hope that all of them will.

There are very strict laws that protect all car buyers against bad cars sold by dealers- its called the Lemon Law. I know for a fact that drivetime has no desire to sell you a bad car on purpose as it increases the chances you won't keep making payments on a car that is not driveable. If you behave rationally and calmly and educate yourself on your rights and approach the situation with a cool head and a goal of getting the car fixed properly or exchange it for another car at drivetime, I can almost guaranty you will get this problem remedied. My first suggestion is to take a day to learn about your rights as a consumer and start pulling together repair documentation to support your situation. File your complaint with the state and communicate with drivetime in writing, with proof of delivery for everything you mail.

Drivetime is a huge nationwide company that has spent a lot of money to be known as a high risk lender that desires to make their customers happy. If you attack them or make threats in person or by phone it will get you nowhere. Act promptly as time is critical and keep all documentation.

Its unfortunate that you have a car that is not running properly but it seems as though you have had it only a month or so since your report was filed in April of this year.

Drivetime is a dealership strictly for those, as yourself, that have turned down elsewhere and have no other place to go for a car. As such, they are giving a chance that no one else will and because of that and the enormous risk they take on by allowing you drive home a car for a few hundred bucks down, is a good but pricey opportunity for you to have a car.

For every 5 customers such as yourself that buy a car from drivetime, 3 fail to make payments ontime- or ever, and then turn into a repossession resulting in drivetime losing thousands since most of these cars are trashed by the buyers and unable to be resold. It would be as though you had a $1000 and lent $200 to 5 friends expecting them to pay you back and 3 just left town and never paid you- that is simplifiying it but its the same principle. If you desired to help other friends after being screwed over, you would have no choice but to charge them a higher fee since you have no idea which of those 5 friends will never pay you back- you risk that all 5 will not pay you but hope that all of them will.

There are very strict laws that protect all car buyers against bad cars sold by dealers- its called the Lemon Law. I know for a fact that drivetime has no desire to sell you a bad car on purpose as it increases the chances you won't keep making payments on a car that is not driveable. If you behave rationally and calmly and educate yourself on your rights and approach the situation with a cool head and a goal of getting the car fixed properly or exchange it for another car at drivetime, I can almost guaranty you will get this problem remedied. My first suggestion is to take a day to learn about your rights as a consumer and start pulling together repair documentation to support your situation. File your complaint with the state and communicate with drivetime in writing, with proof of delivery for everything you mail.

Drivetime is a huge nationwide company that has spent a lot of money to be known as a high risk lender that desires to make their customers happy. If you attack them or make threats in person or by phone it will get you nowhere. Act promptly as time is critical and keep all documentation.

lissen as an employee of drive time i understand the problems with all the cars and this gose for all the ford ouners out there that they suck and are not reliable cars the majority of cars with problema are the ford taurus' and with the financing they helped you with your credit so if i was you i would be thankfull that they helped you in your credit situation oh yea i forgot i too am a customer turned employee they have been so nice to me when i got laid off from my job i went in to make a payment and i told them what happened and they took me under there wing as for my car i drive a 2002 ford focus and it runs perfet all i had to do was buy a new battery and have my engine flushed i know i dawg fords and they do suck and i drive one buy you just happen to get the one out of i say 100 that have problems i drive and make shure that all the cars on my lot are safe to drive if i feel that it dosent perform well i send it back to be fixed