Report: #889854

Complaint Review:

  • Submitted: Tue, May 29, 2012
  • Updated: Tue, May 29, 2012
  • Reported By: rose — bardstown Kentucky USA
    411 108th Avenue NE ste 1400
    Bellevue, Washington

Show customers why they should trust your business over your competitors...

My father, fiance, and I all placed an order on on May 16, 2012 for the Oral B Professional Care Smart Series 4000 Rechargeable Power Toothbrush for $29.99. Neither of us were contacted when our order was automatically cancelled the same day. I found out our orders had been cancelled by checking the status of our orders on their website today 5292012.  I called the company and was told this item was out of stock and there was nothing they could do for me.  I check online and there are numerous complaints about his company and selling items that are "out of stock." We were not charged for this item however my family and I would like the items we ordered considering we have our order confirmation with an order number.  This false advertisement because a company should know how many items they have in stock to sell on a given day.
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