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Ripoff Report | DSW Review - Internet - Dsw deducted shipping costs
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Report: #1409424

Complaint Review: DSW - Internet

  • Submitted:
  • Updated:
  • Reported By: Rita — Lombard Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • DSW Internet USA

DSW Deducted shipping costs from my return even though I paid for it Internet

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I ordered 4 pairs of shoes from DSW.  When they arrived, I opened the boxes to find that the shoes had not been wrapped, and had ovbiously been worn before.  I returned them all in one box, and paid for the shipping.  DSW sent me notification that they were deducting $17.00 for shipping fees because I did not exchange the shoes.  This is such a ripoff, I will never puchase anything from them again.  This should be a class action lawsuit if it has happened to anyone else.

This report was posted on Ripoff Report on 10/30/2017 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dsw/internet/dsw-deducted-shipping-costs-from-my-return-even-though-i-paid-for-it-internet-1409424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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