Complaint Review: Dufrane Moving and Storage - Fond du Lac, Wisconsin
- Dufrane Moving and Storage 33 W Second St and 43 John St Fond du Lac,, Wisconsin United States of America
- Phone: (800) 425 6683
- Web:
- Category: Moving Companies
Dufrane Moving and Storage Dufrane Moving Overcharged us 42% and refused to deliver without payment Fond du Lac,, Wisconsin
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in June, my wife and I contracted with DuFrane Moving and Storage to transport our household belongings from Kohler, Wisconsin to Sarasota, Florida. After our household was loaded and the semi tractor had left our home, DuFrane presented us with an invoice to pay loaded with FRADULANT charges. As we tried to understand what these additional charges where for, DuFrane simply said if we dont pay the entire invoice in full, they would not deliver our belongings in Florida. They held our move hostage until we paid them in full. Faced with no other option, we paid the total amount with staff at DuFrane stating they would look into the excess charges when the truck returned from Florida. Not only did they not look into the OVERCHARGES, they made up some new ones and are attemping to force us to pay these new charges by threatening our credit rating. These is NOT a reputable family company, this company is exactly the kind of company that 60 Minutes has featured in the past that RIP families off by holding their belongings HOSTAGE. DuFrane refused to deliver until I paid these INSANE charges. My wife and I feel so violated, that we have to WARN as many people as we can. If you would like to talk to us directly, you may email us at (((REDACTED))). The total overbilling was in excess of $3,000, a 42% overcharge!
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This report was posted on Ripoff Report on 01/11/2011 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dufrane-moving-and-storage/fond-du-lac-wisconsin-54935/dufrane-moving-and-storage-dufrane-moving-overcharged-us-42-and-refused-to-deliver-witho-681336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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