Complaint Review: Dura-Seal
Dura-Seal, PermaTech, ABX International, sold me Shutter-Stop that looked dirty and recycled, and didn't help my car but made it worse Key Largo Florida
First, I called the technician named Chris regarding the transmission problem on my car. As they promised after a minute of talking, Chris diagnosed the problem on my car by the phone and told me what to buy which is called Shift-Restorer. When I received the product, the cap wasn't sealed unlike auto products on the market. I put it in my car and it had no effect. Next, I called the same technician and explained that it had no effect so, he recommended his other product called Shutter-Stop. The bottle also had no seal.
This time when I poured the content into my car I noticed a lot of derbis coming out of the small bottle. My car did not improve but the transmission got worser shifting. I called back to customer service and asked for a refund of my money as I was very disappointed of their products. She told me to call the technician again and follow his directions. I refused to do so and asked for my money back again, when they declined I asked to leave a testimonial but they refused to let me leave one. Next, I called the manager of the worlds "most trusted" transmission additives as they state.
With expectations to resolve my concerns, but when I expressed my concerns he kept laughing and saying "Oh. Really? Oh thats bad," with sarcasam. He was also very interested to know what nationality I am. He asked me this 3 times. I told him this was not related to the topic, but he wanted to know. It sounded like he was discriminating me. When I told him I would find a legal way to resolve this he laughed and said "Write your complains down on a piece of paper and wipe your a** with it." I was really frustrated because my kid heard all the crap he said to me. I will not stop till I bring justice down on them.
This report was posted on Ripoff Report on 07/26/2013 07:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dura-seal/key-largo-florida-33037-4320/dura-seal-permatech-abx-international-sold-me-shutter-stop-that-looked-dirty-and-recyc-1070469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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