• Report: #1016484

Complaint Review: DVD Tiger

  • Submitted: Mon, February 18, 2013
  • Updated: Mon, February 18, 2013

  • Reported By: hoaxcatch — Cheyenne Wyoming United States of America
DVD Tiger
Internet United States of America

DVD Tiger DVD Tiger the Box Set Superstore Charged me $129 for a box set that I never received though I was reassured countless times via email that the package was on its way. Internet

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I ordered a dvd box set on December 16th, 2012 as a Christmas present for a family member.  I was assured that my package would arrive in 2-4 weeks time.  I emailed them on January 4th, 2013 inquiring about the status of the package and was told to wait another 2 weeks due to holiday delays. 
I then requested a full refund in an email sent on the 26th of January after still not receiving the package.  I was told that a trace would be put on the package but never received a confirmation number.  I asked for a full refund 2 more times after that in different emails but the refund was never addressed in response.
I was told another package had been sent  out on February 7th, 2013 and would arrive shortly.  I responded by asking for some sort of tracking number so I could be sure of a delivery date.  I never received any emails back, except one to say that I their email address was no longer accepting my incoming mail.  I never received a package or a refund.

This report was posted on Ripoff Report on 02/18/2013 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dvd-tiger/internet/dvd-tiger-dvd-tiger-the-box-set-superstore-charged-me-129-for-a-box-set-that-i-never-rece-1016484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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