• Report: #1014999
Complaint Review:


  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013

  • Reported By: Bob — Saint Charles Missouri United States of America
Oakville, Ontario United States of America

DVDGator.com product never delivered Oakville, Ontario

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On December 11, I ordered a DVD boxed set from DVDGator.com for $49.  I received an email confirming the sale and the sale was posted to my credit card on December 13.  The confirmation indicated delivery in 1-3 weeks.   On February 7 (some 7 weeks after the order) I emailed DVDGator reporting that my package had never arrived.  I recieved a response from Gordon Kennedy, Customer Supprt Manager, reporting that the package had been returned and was being resent through USPS and should arrive within 3-5 working days.  It has now been 7 working days.  I have checked with my post office for the package, thinking that it might be caught up there, but it has not arrived.  I notice various other scam reports for Gordon Kennedy at DVDtiger.com and DVDmoose.com.

This report was posted on Ripoff Report on 02/15/2013 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dvdgatorcom/oakville-ontario-/dvdgatorcom-product-never-delivered-oakville-ontario-1014999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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