dvdsetshop.com LIARS LIARS LIARS!!!!! Internet

I ordered a collection set of dvds from this online company.  The website promised 100% customer satisfaction.  Upon receipt I discovered some of the discs were scratched and of poor quality.  I contacted the company by email as their phone number was disconnected and was assured I could return at my expense of course.  I had to return them to China.  (Had I known from the beginning that it was UK and China based I never would have ordered from them.) I was promised a refund that would post within 48 hours of their receipt. The received the return on 9/11/10 and I have not received my partial refund, now they tell me it will take 2 months for the banks to process the transaction.  That is bigtime BS. After much back and forth email with this company I have come to the conclusion that they are a bunch of lying frauds and please do not order anything from them.  BAD BAD BAD