• Report: #573887
Complaint Review:

Dy Home Decor

  • Submitted: Tue, February 23, 2010
  • Updated: Tue, February 23, 2010

  • Reported By: Renee — dresher Pennsylvania United States of America
Dy Home Decor
Internet United States of America


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12/22/2009 I ordered a beautiful tapestry from Dy Home Decor.  On their website, it stated that is was 47 X 35 inches.  On 1/12/2010, I received my tapestry but not at the advertised measurements.  It was 70 X 50 inches.  HUGE!! 

I immediately called the company and as always got a machine stating they would call me back, but never did.  I emailed them and 3 days later I actually received an email back from Barbara telling me to ship item back and they would credit my account upon return. 

I emailed back and said I should not be responsible for return shipping cost.  On 1/19/2010 Barbara emailed me telling me I should receive labels to send the 2 (tapestry & rod) items back by the end of the week. 

No labels ever received and have never heard from them again.  I have emailed and left numerous voice mails with no response.  I am left with a HUGE tapestry (that I have no where to put) and $180 poorer. 

And by the way, as of 2/23/2010, the item is still listed on their website incorrect.

Never ever order from this horrible company!!!!!!!! Tell all your friends.

This report was posted on Ripoff Report on 02/23/2010 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dy-home-decor/internet/dy-home-decor-scam-do-not-trust-or-order-from-this-company-does-not-stand-by-return-po-573887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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