Complaint Review: Dyson Vacuum cleaners - internet Internet
- Dyson Vacuum cleaners Dyson.com Internet United States of America
- Phone:
- Web:
- Category: Appliances
Dyson Vacuum cleaners Customer Service is horrible internet, Internet
*Consumer Comment: Okay,how much was it past their 30 day return policy....
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Don't buy anything from Dyson. I needed to exchange a part and tried calling numerous times with waits longer than 30 mins and I'd have to hang up. I then e-mailed and a week later got a response that i had to call to get a RA.
Finally I called and waited 40 mins to talk to someone and they told me it was past 30 days and there was nothing they could
do. I then sent letter to them and was told 2 weeks later, it was my fault for not contacting them within 30 days.
I am returning the part, with receipt confirmation, disputing the charge on my CC and filing a complaint with the BBB. I'm tired of these companies thinking they can just rip off consumers without repercussion. I know fighting for your rights is a hassle and seems easier to just forget about it, but on principle I am not letting this go.
This report was posted on Ripoff Report on 03/12/2012 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dyson-vacuum-cleaners/internet/dyson-vacuum-cleaners-customer-service-is-horrible-internet-internet-852655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Okay,how much was it past their 30 day return policy....
AUTHOR: Ken - (USA)
SUBMITTED: Monday, March 12, 2012
before you called them? Then, was the part you needed to send back your error or theirs?
Just wondering.
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