Complaint Review: e-cig cigerettes/no-flame - internet Select State/Province
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- Author Not Confirmed
- e-cig cigerettes/no-flame internet, Select State/Province USA
- Phone: 866-830-2464
- Web:
- Category: On-Line Business
e-cig cigerettes/no-flame customer service couldn't find my order in their database??? internet florida
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about 2 months ago i purchased a trial offer online from this company, read the terms(just not all of them) 30 day trial and if you decided to keep it, they billed you full price.(i agreed/it was helping me)..the part i didn't read was billed monthly on a regular basis,through auto deduction(which i would have never agreed too), for refills. i called two different customer service numbers that were both diconnected.
i found another contact# on scambook.com posted by an investigator, i spoke with "mary" who for some reason couldn't find my account/transactionin her database... even with a order# and all the same personnal info. used to purchase????? "mary" was clearly hispanic, i could hear a t.v. and noisy kids in the background( real professional huh?) what a joke of a ripoff!!!!! some customer service.... i'm going to close/re-open my account(to stop the bleeding) that'll fix e'm!!!!!! just wanted others to know what i had to go through..
This report was posted on Ripoff Report on 09/10/2013 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/e-cig-cigerettesno-flame/internet-select-stateprovince/e-cig-cigerettesno-flame-customer-service-couldnt-find-my-order-in-their-database-in-1083233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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