• Report: #941878
Complaint Review:


  • Submitted: Sun, September 16, 2012
  • Updated: Sun, September 16, 2012

  • Reported By: Diamond3D — Central Florida U.S.A.
Internet United States of America

e-commerce There were charges on my Boost Mobile account that had "e-commerce" as the company STEALING MY MONEY. Internet

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     Here is how i happen to catch on. I payed my Boost Mobile (they might be in on this deal with e-commerce) payment a couple days ahead of the due date. I was sent a reminder and it also said i had $.50 in my account so I added $40.00 which is what my payment was. Well, the day before the due date I recieved another text reminder that I needed to add money because my balance was $36.50. I figured it was a mistake so when I got up the next morning my service had been cut off. I called and added $10.00 to my account and decided to get online and look at my Boost Mobile account. It would only let me go back 3 months but what I seen simply blew my mind. It seems every 3 days at 8:34 pm my acct was being hit for $.50. Then when my acct got down to $.50 (most of the time I added more than needed so I could skip a payment here and there) e-commerce would wait until after I made my next payment, and then usually that same night, they would hit me 4 times for $.50. At 8;34, 8;34, 8;34, 8:34pm. So there went $2.00. Then, as consistantly as before. every 3 days $.50... 8:34pm, until close to my payment date, then BAM!  Now, I can only go back 3 months and see my acct and phone activity so it makes me wonder how long this was happening. Over that 3 month period they only got me for $18.00. How much were they able to steal since I got my service in Aug. 2011? I called Boost Mobile and asked them what these charges were for. The cust srvc rep told me it was because I was going online and in chat rooms so every time i accessed the chat room they charged me $.50 for that day. I NEVER ACCESSED ANY CHAT BULLSKIRT room. Then they said that someone must have had access to my phone and was chatting online. I told the little thing on the phone Im not the social media or even sociable type person at all. And another thing. I HATE finger fu++ing a cell phone keyboard. Now, I live alone with my cat and he dont chat and NOBODY has access to my phone or anything else. I mean come on... you can look and tell this is a computer generated reoccuring charge. Nobody is going to consistantly, for 3 months, at 8:34pm, every 3 days, grab their cell phone and start chatting. Anyway, I went through a few supervisors hanging up on me and one even started putting money back in my acct while we were on the phone. And it was dig this $.50 at a time from e-commerce. How in the hell did that happen at the exact time we were on the phone. My call detail shows what time and we were on the phone. BUSTED? I wish I knew the true relationship between Boost Mobile and this "third party billing company" named e-commerce. Nobody from Boost Mobile would talk to me about it. Imagine that. I just wonder how many computer generated charges they have programed and how much they are stealing from people. only $.50 at a time but it sure would add up quick and at that little bit most people dont even notice. Help me nail their a*s and hold them responsible for what they are doing at this very moment. STEALING, STEALING, STEALING.

This report was posted on Ripoff Report on 09/16/2012 03:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/e-commerce/internet/e-commerce-there-were-charges-on-my-boost-mobile-account-that-had-e-commerce-as-the-com-941878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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