• Report: #392175
Complaint Review:

E Harmony Dating Services At Eharmony.com

  • Submitted: Mon, November 17, 2008
  • Updated: Mon, November 17, 2008

  • Reported By:Los Angeles California
E Harmony Dating Services At Eharmony.com
www.eharmony.com Internet U.S.A.

E Harmony Dating Services At Eharmony.com Terrible Customer Service They would not issue me a refund for 2nd round of subscription which I attempted to sign off for previously multiple times. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

E Harmony is a terrible dating site to begin with. It extends the time period of sending inquiries to members, it is a complete waste of time. I, and many others, do not recommend it.

Their customer service is outrageous. False video reporting that they care about their customer on the site, whereas they do not care at all. They would not issue a refund "after the 3 day" period. The exact words of their customer service rep and supervisor was
"I cannot issue you a refund" ..

Then I said, yes you are able to issue the refund on the credit card, you can physically go in and click 'refund,' to which the supervisor agreed: 'yes I can,' but continued to say I cannot issue you a refund because it is out of the request of our 3 day policy.

That 3 day policy fell within non-business days of Saturday and Sunday. For religious people, Sunday is a day of rest, and most businesses - customer service - are not open on that day.

Eharmony gets rich off of all people's attempts at love. They do not care about the customer, only about the money, as proven above.

Los Angeles, California

This report was posted on Ripoff Report on 11/17/2008 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/e-harmony-dating-services-at-eharmonycom/internet/e-harmony-dating-services-at-eharmonycom-terrible-customer-service-they-would-not-issue-m-392175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on E Harmony Dating Services At Eharmony.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?