• Report: #603763
Complaint Review:


  • Submitted: Sat, May 15, 2010
  • Updated: Sun, May 16, 2010

  • Reported By: PurpleBee — BROOKLYN New York United States of America
Internet United States of America


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This website claims to be selling authentic Louis Vuitton & Gucci bags as well as accessories.  Their website specifically states that all of their goods are authentic, but when I received my Louis Vuitton bag it wasn't authentic.  There's no customer service number to call accept for a live chat room.

I contacted the site via chat and instead they tried to negotiate with me in keeping the bag.  The customer service rep actually wanted to send me a refund for $50.00 and a percentage off of a future order.  I refused and told them I want a refund.  The site does offer refunds but I haven't returned the bag yet since I received it on a Saturday.

This report was posted on Ripoff Report on 05/15/2010 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/e-luxury-store/internet/e-luxury-store-claim-to-sell-authentic-louis-vuitton-gucci-bagsaccessories-internet-603763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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