Eagle carports they tried to extort additional monies not stated in their contract Mt airy North Carolina

 I had a contract for eagle carports to erect a carport at my home in little River sc. They called Monday 1-24-16 to set up a time to come out. Angie is the person I was speaking to. She said Thursday and I told her I wasn't sure if site would be ready. She called back and left me a message that they would come on Friday the 28th well the 28th is on Thursday and I sent her a text that the date was wrong. She also said in her message that if site wasn't ready to call back for another date for the installation. Site is not ready and I called back today about 3pm and spoke to Angie and told her I would need to reschedule. She informed me that there would be a restocking fee of 150.00 if I changed the date. WHAT! For one I didn't pick the date she did and two there is nothing in the contract that says anything about a restocking fee if date of install needs to be changed. Three they passed me around in their office so no one had to deal with me.poor customer service! I had no recourse but to cancel. They left me no choice because they wouldn't change the date of installation unless I coughed up 150.00 more. I told her ( angie) the site would not be ready. I will never use eagle carports again. Beware The only money I'm out is the 10%down payment of 216.60. Worth it to loose that I don't have to deal with them!