Report: #1365839

Complaint Review: earlymoments

  • Submitted: Tue, April 04, 2017
  • Updated: Wed, April 12, 2017
  • Reported By: Priyanka — san jose California USA
  • earlymoments

    Internet
    USA

earlymoments Customer are misguided and misinformed Internet

*Author of original report: Great products but lack of transperancy

Show customers why they should trust your business over your competitors...

I saw a promotional offer from Earlymoments that they were offering 5 books for just $3.95  with no shipping charges. I wasnt aware that by placing this first order, you become their member and they would keep on charging more than $20 every 3rd week. Their payment schedule is not clearly explained and published on their website. In fact you do not publish that clearly on any of the pages during Ordering process. They would highlight only the part about 5 books @ $3.95 to lure the customers, but would not show the actual charges they would be keep on billing your card on! The second shipment is shipped much before you actually receive your 1st one, and much before you actually is charged for the 1st one ($22, not $3.95 as they showcase in their marketing ads). This leaves you end up paying for the 2nd package as well, since you wont get enough time to cancel the membership before its shipped.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/04/2017 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/earlymoments/internet/earlymoments-customer-are-misguided-and-misinformed-internet-1365839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Great products but lack of transperancy

AUTHOR: - ()

I also want to clarify that the books we recieved are great, and no doubt about that, but its just the lack of transperancy with respect to the payment structure, is what increases the customer dissatisfaction.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.