Complaint Review: Earthlink - Atlanta Georgia
- Earthlink Atlanta, Georgia U.S.A.
- Phone:
- Web:
- Category: Internet Service Providers
Earthlink Worst customer service ever, wait for the dude in India to wake up and go through booklet. Atlanta Georgia
It's not only one incident. It's been numerous bad experiences. Any time you need to talk with customer service about bills, or any other issue be prepared to have long wait and then be transfered to somebody in India, who dose not know a s**t about issue and you have tough time to understand what he says. And after 30 minutes struggling to make him/her understand the problem, now he goes through troubleshooting booklet and repeat to you all that you have told him.
Unfortunately there is absolutely no way you talk to somebody in US. Why this company dose not hire people here. why put money in their pocket. Aren't many people here jobless now? Ban earthlink!!
Royann
atlanta, Georgia
U.S.A.
This report was posted on Ripoff Report on 07/17/2009 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/earthlink/atlanta-georgia-30328/earthlink-worst-customer-service-ever-wait-for-the-dude-in-india-to-wake-up-and-go-throug-470768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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