Complaint Review: East Bay Tire Co
- East Bay Tire Co
4961 Park Road
- Phone: 707-747-5613
- Category: Miscellaneous Companies
East Bay Tire Co Faulty tires Benicia California
On 3/24/14 a friend purchased 4 DU2358016-1 (product code) 235/80R 16 10 DURO STS TL tires from the Bencia Service Division of East Bay Tires. The tires were mounted on my Raptor 5th wheel. The tires were rated as E and met load capability of the original tires that were removed. Two weeks later I started a cross-country move from CA to AL driving the 5th wheel. All 4 tires bubbled and had to be replaced during the course of the 5 day trip out of pocket. Not to mention the inconvenience of jacking up a 38ft 5th wheel and unloading the garage each of the times a tire failed roadside. I am out of pocket at least $600. The Sales Person was Dale Anderson.
As I did not personally purchase the tires and am no longer in CA I had someone contact the East Bay Tire Co distributor who was not willing to assist with refunding my money. I do not want replacement Duro tires (and that was not offered as an option). I have been unable to locate a Duro dealership in AL.
While online I noticed another similar complaint in 2010 for defective E Duro RV tires for the same bubbling issue. I believe they sell a defective product and they should not be allowed to do so.
This report was posted on Ripoff Report on 05/09/2014 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/east-bay-tire-co/benicia-california-94510/east-bay-tire-co-faulty-tires-benicia-california-1145323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: