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Report: #1280545

Complaint Review: East fashion - Nationwide

  • Submitted:
  • Updated:
  • Reported By: M33kz — Toronto Vermont Canada
  • Author Confirmed What's this?
  • Why?
  • East fashion Nationwide USA

East fashion / Mywildkloset Monies was taken and products was never received... They are ripoffs Internet

*UPDATE Employee ..inside information: My Wild Kloset Support

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  I made an order for two items from East Fashion in the second week in November of 2015,when I saw that they were having a sale on a couple clothing pieces . I placed my order and the money was taken out of my account on the same day,I got a confirmation that order was placed and would have taken 3-5 days,15 days maximum. I waited atleast the maximum 15 days,within that time I would have messaged them a couple times well, whether it was through private emails or through comments on Instagram. They would have responded after a couple days and they excuse would have been order and have been placed or they were in the process of moving.Then my comment would be erased. I have now been waiting two months plus for my items and it still haven't arrived and also no update or response from East Fashion . Now ,they recently changed the Instagram name to My Wild Kloset.

This report was posted on Ripoff Report on 01/16/2016 08:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/east-fashion/nationwide/east-fashion-mywildkloset-monies-was-taken-and-products-was-never-received-they-are-1280545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

My Wild Kloset Support

AUTHOR: My Wild Kloset - (USA)

POSTED: Thursday, May 12, 2016

Hello there,

I apologize for the confusion and the issues you had shopping with us. At the time we were in a transitionary period in which we rebranded our company. Unfortunately, we had issues with our supplier who was unable to provide products to us during that time. We also experienced some technical issues with our website, and we were unable to provide order updates or communication due to data loss.

We are committed to making sure all of our customers are satisfied with their purchases and have a pleasant experience shopping with us. If you are still willing to work this out, please visit our website: https://mywildkloset.com/contact-us and file a Support ticket with as much detail as possible. Tickets are responded to within 48 business hours (usually less!) We would be more than happy to compensate you for any loss and hope you give us a try again soon.

Best Regards,
The My Wild Kloset Team

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