East Shore Athletic Club EASC Beware East Shore Athletic Club is SCAM charleston, South Carolina

As a former employee for many years I can tell you flat out that I hate the business and they do a lot of stuff incorrectly and poorly. But, that does not interfere with my perspective in anyway; I will simply state the facts.

FIRST COMPLAINT - BILLING, $30 CHARGE.

Everyone is responsible for their payment information just like any other place your paying monthly. If your card is stolen or expired it obviously will not run through the system, and charges ESAC roughly $10 for the false charge. (Yes, their payment service they pay for sucks that bad.) Update your card information like you would anywhere else; its your responsibility, not ESAC's.


SECOND COMPLAINT- MEMBERSHIP CANCELLATION.

Like many places you sign a contract you are obligated to.

It is obvious that you are obligated to your year contract you signed. There are THREE ways out of a contract, Death, disability (with doctors note), and moving over 50 miles away. Each on of those must be sent in with the cancellation policy form by certified mail. Certified mail is a way to protect the member and the business so there is documentation and proof. 

I believe there are many other ways they could have this done (such as a form you fill out online and your proof of ID could be your social or something since your required to fill that out on your contract.)

They introduced an Auto renewal, a check box at the end of your contract that you sign for which is completely optional. (IT IS A GREAT DEAL FOR MEMBERS.) It locks you in at your rate (in case it goes up) and puts your account on a month to month basis after your year or 2 year contract. It will not stop until you fill out your cancellation policy and mailed in by certified mail. That form can be sent in to cancel your account at any point in time once your account is open-ended. Also meaning you could have mailed it in the first day of your membership to cancel a year and two months from that date and it will be canceled. 

I agree the 30 day policy is a little insane, but all you have to do is mail it in a little earlier with the date you want to cancel. 


WITH ALL OF THAT SAID
This person has every right to complain about how ridiculous some of their policies may be. That is very understandable, BUT to claim the business is a scam for following through with a contract a person signs is ridiculous.