East West Movers The Worst Mover On Earth Hackensack, New Jersey

They must be responding to complaints filed with the BBB to maintain a B rating, despite not being members. Maybe you can get more compensation out of them that way.
You can't even trust A rated BBB member movers anymore. 17 BBB complaints in 3 years for a small local firm is a red flag that they are careless at the least.

Please note this is not a complaint or a claim against East West Movers it is solely my story of my moving experience:

I have moved eight times over the past 20 years, and never been mistreated and cheated as I was with East West Movers.

First: The initial quote was a lowballed tactic designed to draw you in. I asked upfront what are the real charges and once all the additions were added it came to double of what was quoted.

Second: The movers arrived in a beat up truck and began breaking things as they packed the truck, and one even tried to hide one of the broken items in my building's trash room, which I found just laying there blanketed.

Third: the Forman got three parking tickets (at $115.00 each) while packing the truck because he left it unattended and kept removing each ticket as they were placed on the front of the truck's window. The traffic agent said during the ticketing of the last that if he had left the ticket on the window he only would have gotten one ticket instead of three. I referred this information to the person allegedly in charge (Ms M.) at East mover and she said I was responsible for all three tickets even those her foreman caused the re-ticketing.

Fourth: The person allegedly in charge (Ms M.) called me and threatened to have her moving men pull all of my items off the truck and leave them there, which would have thrown my moving schedule off result in my tenant not being able to move in. After pleading with Ms M. she claimed that she forced me to sign an additional wavier of liability releasing East Coast Movers of any blame of the additional problems that they caused and even further guarantee my payment. I signed it only because I was put into a spot in which I have to clear the apartment for the incoming tenant and hadn't enough time to reschedule another moving company.

Fifth: About 10 days later my a truck arrives at the destination with some items being water damaged and others broken. East Coast Movers only gives 50 cents for each pound of the broken items so it's not even worth the time to claim anything.

Sixth: The moving company hires unskilled temp workers as movers, without proper screening. One of the movers was so old that he couldn't lift boxes without dragging and dropping things, while scratching the floors as went along; I felt sorry for him and helped him and the others with much off the lifting and moving of the items from off of the truck into to my new home.

NEVER WILL I RECOMMEND THIS COMPANY NOT EVEN TO MY WORST ENEMY. NO ONE SHOULD PAID TO BE DISRESPECTED AND TREATED IN THE MANNER IN WHICH I WAS BY EAST COAST MOVERS of Hackensack NJ.