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Report: #233072

Complaint Review: EASTLAND TITLE - DORAL Florida

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  • Reported By: Miami Beach Florida
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  • EASTLAND TITLE 2520 NW 97 AVENUE DORAL, Florida U.S.A.

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Since my initial post (see: http://www.ripoffreport.com/reports/ripoff230744.htm), I've attempted to resolve this with the attorney / owner of Eastland Title, Inc., Ronnie Henderson.

After announcing my name, I waited nearly 30 minutes before someone reluctantly came out to see me regarding the escrow that they "all of a sudden" realized never existed after they confirmed it was there and everything was "fine" and "moving along well".

When Lizette finally came out, she told me that it was her mistake when she confirmed the escrow was there. She then quickly referred me to the owner / attorney Ronnie Henderson, although he was out to lunch so I'd have to speak with him at another time.

After telling her I'd wait, another young lady informed me that Ronnie Henderson was in Orlando at his other location:

Eastland Title, Inc.
9501 Satellite Blvd., Suite 108
Orlando, FL 32837
Tel: (407) 855-1599
Fax: (407) 855-1529

She also promised me that he would call me. I told her I needed a call from him no later than the next morning and she said she'd get him to call me that afternoon on my mobile or the next morning, "worst case".

Almost 2 weeks have past and I've visited the office a number of times with the hopes of speaking with Ronnie Henderson to resolve this issue that his company is involved in -- hopefully without his knowledge.

In my most recent office visit on January 26th, Ileana told me he was still in Orlando and had been very busy the last 2 weeks. She told me she'd speak with him and ask him to call me regarding the matter. On Monday January 29 I will follow up with her and hopefully she will persuade Ronnie Henderson to call me...

Bottom line, Ronnie Henderson's company, Eastland Title, Inc., owes me the escrow money they confirmed was deposited and denied once their client, the purchaser was in clear violation of contract.

In addition, Carlos Guttierez, a mortgage broker for Eastland Title, Inc.'s apparent partner Doral Financial Group (also at 2520 NW 97 Ave. in Miami, Florida) has been calling me to tell me that the client was recently declined financing therefore was not in violation of the contract. Unfortunately, Carlos Guttierez just found this out about 45 days AFTER we were supposed to close!

More covering up fraudulent doings...

Ivan
Miami Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 01/27/2007 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eastland-title/doral-florida-33172/eastland-title-doral-financial-group-doral-mortgage-group-weeks-after-the-initial-post-a-233072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
4Employee/Owner

#8 Author of original report

EASTLAND TITLE, DORAL FINANCIAL GROUP, DORAL MORTGAGE GROUP Weeks after the initial post and after 4 visits to owner / attorney Ronnie Henderson's office, still no resolution. DORAL, MIAMI Florida

AUTHOR: Ivan - (U.S.A.)

POSTED: Wednesday, May 21, 2008

Attn: Ronnie Henderson, Esq. [Owner]

My original report was filed on January 15, 2007. Your response, May 21, 2008. Nearly 18 months after the fact. I'll say no more to that end.

Had you read either of my two posted reports, which by the way, the latter references the first one and even supplies a direct link, you'd have realized I did try to communicate with you on various occasions. You'll need to read the report in it's entirety to properly rebut. There you'll see that I spoke with your employees (Lizette and Ileana) multiple times and you even spoke with a business partner of mine after I posted the second report.

With regards to your claim of slander, that would be accurate had the report been false or fraudulent. It was neither.

Doral Financial was referenced because one of it's mortgage brokers (Carlos Guttierez) told me Doral Financial worked with Eastland Title. Moreover, on my multiple visits, I found business cards, brochures, signage, way-finding and other marketing material for Doral Financial in the waiting area at your office.

Your employees knew who Walter Medina was and knew about the contract. It seems possible that you may have forgotten who Walter Medina is as you've forgotten all my attempts to speak with you regarding the matter prior to posting on this website.

Your company confirmed the contract on two occasions yet failed to deliver it to me as promised. I felt your company acted in a poor fashion to the going-ons and your response (or lack thereof) was consistent with that.

Further, your response today (May 21, 2008) is still consistent. Instead of reading the reports completely and analyzing the situation, you came across harsh and defensive. Right or wrong, that is not the way to resolve a dispute, yes?

Had you posted a simple response with your contact information and a request to clear the air, I'd have contacted you. So much time has passed, the property finally sold and given the market's current situation, I would not have expected you to refund the money anymore. It's unimportant to me at this point. In fact, it was forgotten until I received your rebuttal in my email inbox.

Had you asked, I'd have even been gentleman enough to post an update letting people know that you contacted me, cleared the air and all is well. As an attorney, you should know that it's far better to talk matters out. It's also cheaper and less time-consuming.

This will be my last update because as I stated above, much time has passed and this is not an issue anymore. I hope this has been a learning experience for you as it definitely was for me. Good luck.

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#7 Author of original report

EASTLAND TITLE, DORAL FINANCIAL GROUP, DORAL MORTGAGE GROUP Weeks after the initial post and after 4 visits to owner / attorney Ronnie Henderson's office, still no resolution. DORAL, MIAMI Florida

AUTHOR: Ivan - (U.S.A.)

POSTED: Wednesday, May 21, 2008

Attn: Ronnie Henderson, Esq. [Owner]

My original report was filed on January 15, 2007. Your response, May 21, 2008. Nearly 18 months after the fact. I'll say no more to that end.

Had you read either of my two posted reports, which by the way, the latter references the first one and even supplies a direct link, you'd have realized I did try to communicate with you on various occasions. You'll need to read the report in it's entirety to properly rebut. There you'll see that I spoke with your employees (Lizette and Ileana) multiple times and you even spoke with a business partner of mine after I posted the second report.

With regards to your claim of slander, that would be accurate had the report been false or fraudulent. It was neither.

Doral Financial was referenced because one of it's mortgage brokers (Carlos Guttierez) told me Doral Financial worked with Eastland Title. Moreover, on my multiple visits, I found business cards, brochures, signage, way-finding and other marketing material for Doral Financial in the waiting area at your office.

Your employees knew who Walter Medina was and knew about the contract. It seems possible that you may have forgotten who Walter Medina is as you've forgotten all my attempts to speak with you regarding the matter prior to posting on this website.

Your company confirmed the contract on two occasions yet failed to deliver it to me as promised. I felt your company acted in a poor fashion to the going-ons and your response (or lack thereof) was consistent with that.

Further, your response today (May 21, 2008) is still consistent. Instead of reading the reports completely and analyzing the situation, you came across harsh and defensive. Right or wrong, that is not the way to resolve a dispute, yes?

Had you posted a simple response with your contact information and a request to clear the air, I'd have contacted you. So much time has passed, the property finally sold and given the market's current situation, I would not have expected you to refund the money anymore. It's unimportant to me at this point. In fact, it was forgotten until I received your rebuttal in my email inbox.

Had you asked, I'd have even been gentleman enough to post an update letting people know that you contacted me, cleared the air and all is well. As an attorney, you should know that it's far better to talk matters out. It's also cheaper and less time-consuming.

This will be my last update because as I stated above, much time has passed and this is not an issue anymore. I hope this has been a learning experience for you as it definitely was for me. Good luck.

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#6 Author of original report

EASTLAND TITLE, DORAL FINANCIAL GROUP, DORAL MORTGAGE GROUP Weeks after the initial post and after 4 visits to owner / attorney Ronnie Henderson's office, still no resolution. DORAL, MIAMI Florida

AUTHOR: Ivan - (U.S.A.)

POSTED: Wednesday, May 21, 2008

Attn: Ronnie Henderson, Esq. [Owner]

My original report was filed on January 15, 2007. Your response, May 21, 2008. Nearly 18 months after the fact. I'll say no more to that end.

Had you read either of my two posted reports, which by the way, the latter references the first one and even supplies a direct link, you'd have realized I did try to communicate with you on various occasions. You'll need to read the report in it's entirety to properly rebut. There you'll see that I spoke with your employees (Lizette and Ileana) multiple times and you even spoke with a business partner of mine after I posted the second report.

With regards to your claim of slander, that would be accurate had the report been false or fraudulent. It was neither.

Doral Financial was referenced because one of it's mortgage brokers (Carlos Guttierez) told me Doral Financial worked with Eastland Title. Moreover, on my multiple visits, I found business cards, brochures, signage, way-finding and other marketing material for Doral Financial in the waiting area at your office.

Your employees knew who Walter Medina was and knew about the contract. It seems possible that you may have forgotten who Walter Medina is as you've forgotten all my attempts to speak with you regarding the matter prior to posting on this website.

Your company confirmed the contract on two occasions yet failed to deliver it to me as promised. I felt your company acted in a poor fashion to the going-ons and your response (or lack thereof) was consistent with that.

Further, your response today (May 21, 2008) is still consistent. Instead of reading the reports completely and analyzing the situation, you came across harsh and defensive. Right or wrong, that is not the way to resolve a dispute, yes?

Had you posted a simple response with your contact information and a request to clear the air, I'd have contacted you. So much time has passed, the property finally sold and given the market's current situation, I would not have expected you to refund the money anymore. It's unimportant to me at this point. In fact, it was forgotten until I received your rebuttal in my email inbox.

Had you asked, I'd have even been gentleman enough to post an update letting people know that you contacted me, cleared the air and all is well. As an attorney, you should know that it's far better to talk matters out. It's also cheaper and less time-consuming.

This will be my last update because as I stated above, much time has passed and this is not an issue anymore. I hope this has been a learning experience for you as it definitely was for me. Good luck.

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#5 Author of original report

EASTLAND TITLE, DORAL FINANCIAL GROUP, DORAL MORTGAGE GROUP Weeks after the initial post and after 4 visits to owner / attorney Ronnie Henderson's office, still no resolution. DORAL, MIAMI Florida

AUTHOR: Ivan - (U.S.A.)

POSTED: Wednesday, May 21, 2008

Attn: Ronnie Henderson, Esq. [Owner]

My original report was filed on January 15, 2007. Your response, May 21, 2008. Nearly 18 months after the fact. I'll say no more to that end.

Had you read either of my two posted reports, which by the way, the latter references the first one and even supplies a direct link, you'd have realized I did try to communicate with you on various occasions. You'll need to read the report in it's entirety to properly rebut. There you'll see that I spoke with your employees (Lizette and Ileana) multiple times and you even spoke with a business partner of mine after I posted the second report.

With regards to your claim of slander, that would be accurate had the report been false or fraudulent. It was neither.

Doral Financial was referenced because one of it's mortgage brokers (Carlos Guttierez) told me Doral Financial worked with Eastland Title. Moreover, on my multiple visits, I found business cards, brochures, signage, way-finding and other marketing material for Doral Financial in the waiting area at your office.

Your employees knew who Walter Medina was and knew about the contract. It seems possible that you may have forgotten who Walter Medina is as you've forgotten all my attempts to speak with you regarding the matter prior to posting on this website.

Your company confirmed the contract on two occasions yet failed to deliver it to me as promised. I felt your company acted in a poor fashion to the going-ons and your response (or lack thereof) was consistent with that.

Further, your response today (May 21, 2008) is still consistent. Instead of reading the reports completely and analyzing the situation, you came across harsh and defensive. Right or wrong, that is not the way to resolve a dispute, yes?

Had you posted a simple response with your contact information and a request to clear the air, I'd have contacted you. So much time has passed, the property finally sold and given the market's current situation, I would not have expected you to refund the money anymore. It's unimportant to me at this point. In fact, it was forgotten until I received your rebuttal in my email inbox.

Had you asked, I'd have even been gentleman enough to post an update letting people know that you contacted me, cleared the air and all is well. As an attorney, you should know that it's far better to talk matters out. It's also cheaper and less time-consuming.

This will be my last update because as I stated above, much time has passed and this is not an issue anymore. I hope this has been a learning experience for you as it definitely was for me. Good luck.

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#4 REBUTTAL Owner of company

To whoom it may concern

AUTHOR: Ronnie Henderson, Esq. - (U.S.A.)

POSTED: Wednesday, May 21, 2008

To Whom It May Concern:

I would have answered you earlier, but not knowing that you exist, I was not aware of your slanderous attack on me and my title company, Eastland Title. Most investigative reporters try to contact the alleged wrongdoer to get both sides of the story.

As a title company we do not prepare buyer and seller contracts. This is done by attorneys for the parties and/or real estate agents on behalf of the parties. So it was with this case, we did not prepare the sales contract; the person who prepared the contract took the liberty to put Eastland Title as holding a non existing deposit. Had we prepared the contract we would have received the escrow deposit and would have sent an escrow letter confirming such deposit to the Seller. The seller never produced an escrow letter from Eastland Title.
What the Seller has is probably a contract prepared by the real estate company who placed the name of Eastland Title on the contract. We do not know who Walter Medina is and he certainly has no, nor has he ever had any relationship (part owner or otherwise) with my company. Furthermore, Doral Financial is not part of Eastland Title and is NOT located in the same office as Eastland Title.

Eastland Title is a closing agent not working on behalf of the Seller or the Buyer. If at some time during the period in question we told the Seller the transaction was preceding according to the contract, it is because we relied on what the Buyers and mortgage brokers told our office. We do not have direct contact with the Lender until the day of the closing, as such we MUST rely on what we are told by the parties involved. Much like the Seller we were also mislead by the Buyer and his mortgage broker since they told my Office that the deal was almost ready to close and much like the Buyer we lost money since we paid out of pocket to have the file ready on time to close.

If, in fact, the Seller hired an attorney, he should have been able to recover part of the deposit from the real estate company. If Eastland Title did something wrong or unethical why didn't the Seller's attorney do something? In fact the seller's attorney would have known that Eastland Title was a third party not representing Buyer or Seller and to hold the title company liable, the Seller would have had to have an escrow letter stating that we in fact were holding the deposit.
In short, you have attacked the wrong entity. I would hope for your sake that we do not lose business due to your shoot from the hip broadcasting.

Sincerely,

Ronnie Henderson
Attorney at Law

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#3 REBUTTAL Owner of company

To whoom it may concern

AUTHOR: Ronnie Henderson, Esq. - (U.S.A.)

POSTED: Wednesday, May 21, 2008

To Whom It May Concern:

I would have answered you earlier, but not knowing that you exist, I was not aware of your slanderous attack on me and my title company, Eastland Title. Most investigative reporters try to contact the alleged wrongdoer to get both sides of the story.

As a title company we do not prepare buyer and seller contracts. This is done by attorneys for the parties and/or real estate agents on behalf of the parties. So it was with this case, we did not prepare the sales contract; the person who prepared the contract took the liberty to put Eastland Title as holding a non existing deposit. Had we prepared the contract we would have received the escrow deposit and would have sent an escrow letter confirming such deposit to the Seller. The seller never produced an escrow letter from Eastland Title.
What the Seller has is probably a contract prepared by the real estate company who placed the name of Eastland Title on the contract. We do not know who Walter Medina is and he certainly has no, nor has he ever had any relationship (part owner or otherwise) with my company. Furthermore, Doral Financial is not part of Eastland Title and is NOT located in the same office as Eastland Title.

Eastland Title is a closing agent not working on behalf of the Seller or the Buyer. If at some time during the period in question we told the Seller the transaction was preceding according to the contract, it is because we relied on what the Buyers and mortgage brokers told our office. We do not have direct contact with the Lender until the day of the closing, as such we MUST rely on what we are told by the parties involved. Much like the Seller we were also mislead by the Buyer and his mortgage broker since they told my Office that the deal was almost ready to close and much like the Buyer we lost money since we paid out of pocket to have the file ready on time to close.

If, in fact, the Seller hired an attorney, he should have been able to recover part of the deposit from the real estate company. If Eastland Title did something wrong or unethical why didn't the Seller's attorney do something? In fact the seller's attorney would have known that Eastland Title was a third party not representing Buyer or Seller and to hold the title company liable, the Seller would have had to have an escrow letter stating that we in fact were holding the deposit.
In short, you have attacked the wrong entity. I would hope for your sake that we do not lose business due to your shoot from the hip broadcasting.

Sincerely,

Ronnie Henderson
Attorney at Law

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#2 REBUTTAL Owner of company

To whoom it may concern

AUTHOR: Ronnie Henderson, Esq. - (U.S.A.)

POSTED: Wednesday, May 21, 2008

To Whom It May Concern:

I would have answered you earlier, but not knowing that you exist, I was not aware of your slanderous attack on me and my title company, Eastland Title. Most investigative reporters try to contact the alleged wrongdoer to get both sides of the story.

As a title company we do not prepare buyer and seller contracts. This is done by attorneys for the parties and/or real estate agents on behalf of the parties. So it was with this case, we did not prepare the sales contract; the person who prepared the contract took the liberty to put Eastland Title as holding a non existing deposit. Had we prepared the contract we would have received the escrow deposit and would have sent an escrow letter confirming such deposit to the Seller. The seller never produced an escrow letter from Eastland Title.
What the Seller has is probably a contract prepared by the real estate company who placed the name of Eastland Title on the contract. We do not know who Walter Medina is and he certainly has no, nor has he ever had any relationship (part owner or otherwise) with my company. Furthermore, Doral Financial is not part of Eastland Title and is NOT located in the same office as Eastland Title.

Eastland Title is a closing agent not working on behalf of the Seller or the Buyer. If at some time during the period in question we told the Seller the transaction was preceding according to the contract, it is because we relied on what the Buyers and mortgage brokers told our office. We do not have direct contact with the Lender until the day of the closing, as such we MUST rely on what we are told by the parties involved. Much like the Seller we were also mislead by the Buyer and his mortgage broker since they told my Office that the deal was almost ready to close and much like the Buyer we lost money since we paid out of pocket to have the file ready on time to close.

If, in fact, the Seller hired an attorney, he should have been able to recover part of the deposit from the real estate company. If Eastland Title did something wrong or unethical why didn't the Seller's attorney do something? In fact the seller's attorney would have known that Eastland Title was a third party not representing Buyer or Seller and to hold the title company liable, the Seller would have had to have an escrow letter stating that we in fact were holding the deposit.
In short, you have attacked the wrong entity. I would hope for your sake that we do not lose business due to your shoot from the hip broadcasting.

Sincerely,

Ronnie Henderson
Attorney at Law

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#1 REBUTTAL Owner of company

To whoom it may concern

AUTHOR: Ronnie Henderson, Esq. - (U.S.A.)

POSTED: Wednesday, May 21, 2008

To Whom It May Concern:

I would have answered you earlier, but not knowing that you exist, I was not aware of your slanderous attack on me and my title company, Eastland Title. Most investigative reporters try to contact the alleged wrongdoer to get both sides of the story.

As a title company we do not prepare buyer and seller contracts. This is done by attorneys for the parties and/or real estate agents on behalf of the parties. So it was with this case, we did not prepare the sales contract; the person who prepared the contract took the liberty to put Eastland Title as holding a non existing deposit. Had we prepared the contract we would have received the escrow deposit and would have sent an escrow letter confirming such deposit to the Seller. The seller never produced an escrow letter from Eastland Title.
What the Seller has is probably a contract prepared by the real estate company who placed the name of Eastland Title on the contract. We do not know who Walter Medina is and he certainly has no, nor has he ever had any relationship (part owner or otherwise) with my company. Furthermore, Doral Financial is not part of Eastland Title and is NOT located in the same office as Eastland Title.

Eastland Title is a closing agent not working on behalf of the Seller or the Buyer. If at some time during the period in question we told the Seller the transaction was preceding according to the contract, it is because we relied on what the Buyers and mortgage brokers told our office. We do not have direct contact with the Lender until the day of the closing, as such we MUST rely on what we are told by the parties involved. Much like the Seller we were also mislead by the Buyer and his mortgage broker since they told my Office that the deal was almost ready to close and much like the Buyer we lost money since we paid out of pocket to have the file ready on time to close.

If, in fact, the Seller hired an attorney, he should have been able to recover part of the deposit from the real estate company. If Eastland Title did something wrong or unethical why didn't the Seller's attorney do something? In fact the seller's attorney would have known that Eastland Title was a third party not representing Buyer or Seller and to hold the title company liable, the Seller would have had to have an escrow letter stating that we in fact were holding the deposit.
In short, you have attacked the wrong entity. I would hope for your sake that we do not lose business due to your shoot from the hip broadcasting.

Sincerely,

Ronnie Henderson
Attorney at Law

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