Complaint Review: Eastman Kodak - Internet
- Eastman Kodak Internet United States of America
- Phone:
- Web: www.kodak.com
- Category: Electronic Manufacturers
Eastman Kodak, Kodak printer ESP9 AIO is a ripoff- Beware of their ads, Internet
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I purchased a Kodak ESP 9 AIO based on their ads touting low-cost of ink versus other printers. The printer worked for about 1 month and I started having issues with the printhead not printing any black ink. I called Kodak, they said they would send out a new printhead. We also changed both of the cartridges. It worked for a very short time, 2 weeks I remember. Again, we contact Kodak. get another printhead and the same issues. We have now gone through 3 printheads, many calls, many emails and now the printer is out of the warranty. Kodak has such a good reputation with cameras, but they have no business making printers that are so faulty. I was tired of the high ink prices by other companies. We paid $235 for this printer at Sam's Club. We cannot afford to purchase another printer so we have been going to Staples instead. BTW..when I emailed Kodak, they have never responded. When we called, we were on the phone for over an hour with someone from India we could hardly understand. Kodak is a ripoff!
This report was posted on Ripoff Report on 09/02/2010 07:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eastman-kodak/internet/eastman-kodak-kodak-printer-esp9-aio-is-a-ripoff-beware-of-their-ads-internet-637123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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