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Report: #1278684

Complaint Review: Easy Disc - Baldwin Park California

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  • Reported By: anonymous — USA
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  • Easy Disc 14120 Live Oak Ave Suite C Baldwin Park, California USA

Easy Disc They have the most incompetent service ever. Baldwin Park California

*Author of original report: This dispute is resolved.

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 They take money and don't have any indication on their website about a no refund policy. If they do, you would have to have a magnifying glass to see it. They can't understand one thing. The owner is non existent. When I asked to speak with him directly, their manager and customer service people say he rarely even shows up. I canceled my order, then they take 19 dollars for themselves. Don't do business with these people. They are trully incompetent in every way possible.

Believe every word of the people not happy with their services. They have no fine print that says there is a charge for cancelling their woefully incompetent services. Even after you tell them how much you can't stand them, they call offering coupons. Clueless. They have no way of accepting pdf files. They can't garantee their work will be done right. They will send you whatever they like. I'm told the owner never shows up by their customer service people. They are cheap though. But you really get what you pay for in communication and awful templates. No graphics manufacturing company on Earth does not accept a psd file. They steal money for no work. I've filed a dispute with card services over the 19.00 bucks they stole for themselves. Believe every word of the shoddy manufacturing process. They don't care. Sometimes you just have to do everything yourself for it to be done right. That means printing the artwork, cutting, CD duplication. Everything. I will give them one thing. They had the positioning of the CD face right. But with no garantee that it will be done correctly, why why why why why do business with them? Believe every word from others about their incompetence. I hope they go out of business soon so they don't rip off others.

This report was posted on Ripoff Report on 01/07/2016 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/easy-disc/baldwin-park-california-91706/easy-disc-they-have-the-most-incompetent-service-ever-baldwin-park-california-1278684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

This dispute is resolved.

AUTHOR: - ()

POSTED: Friday, January 08, 2016

The manager called back and the dispute is resolved. My only complaint with them is in graphics and customer service communicating so a project is successful, but I believe the manager is resolving this problem with templates, communication, and this dispute is resolved. They will refund the money and the manager is fixing this.

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