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Report: #1331404

Complaint Review: Easysoft - Internet

  • Submitted:
  • Updated:
  • Reported By: Susan — Chelmsford Massachusetts U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Easysoft Internet USA

Easysoft Locked my computer. Pretended to be Microsoft Tech person. Made me scan a check for $199.99 so they could unlock my computer. Said my computer was hacked and a worm virus was slowly infecting my entire computer network. Internet

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My computer was Locked and a message came up perporting to be from Microsoft.  Itt said my computer was hacked and that they were Microsoft technical support. They would remove the virus on my computer for $199.99.  I had to write a check to Easy Soft for $199.99 and scan it on both sides (back had to be signed by me also).  Said that in 1 hour their technicans would have the virus removed.

They showed me that they had access to all the personal information on me and my computer to prove that they were Microsoft (ie date of PC purchase, my address etc). 

I was 'over a barrel' because my computer was locked to any keystroke -totally unuseable, so I was at their mercy.  I scanned my check.  An hour later my computer was back to normal.

Sue

Chelmsford, Massachusetts

 

This report was posted on Ripoff Report on 10/03/2016 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/easysoft/internet/easysoft-locked-my-computer-pretended-to-be-microsoft-tech-person-made-me-scan-a-check-1331404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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