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Report: #1152848

Complaint Review: EasyToBook.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Sandy — Williamsburg Virginia
  • Author Not Confirmed What's this?
  • Why?
  • EasyToBook.com Internet USA

EasyToBook.com Took money from my account immediately and then refused to refund it. International Internet

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 I went online to make a reservation at a Super 8 motel in Marysville, Ohio.  When I checked my bank account the next morning I had been charged for the room.  I then called Easy To Book and was told that I was unable to cancel my reservation because I had made a reservation with a special rate.  None of this was explained to me at the time that I placed the reservation.  The customer service rep told me that it was in their terms and conditions.  I explained to her that I never saw their terms and conditions.

I have made plenty of reservations in my lifetime and have never had my card charged until I had arrived at the hotel and checked in. I then called the Super 8 in Marysville, Ohio and was told that Easy To Book was a sister company of Expedia and that I needed to call them. I called Expedia and they told me that this was definitely not the case.

I just recently made a reservation with a reputable online company.  They did not take the funds from my account and when my plans changed I had to cancel and was able to without any problem. Since my reservation is for a month from now anything could happen and I would not be able to arrive at the Super 8 in Marysville, Ohio but I would still have paid for a room that I never used. Makes me wonder if Easy To Book and Super 8 are in cahoots together!

 

 

 

  

This report was posted on Ripoff Report on 06/07/2014 05:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/easytobookcom/internet/easytobookcom-took-money-from-my-account-immediately-and-then-refused-to-refund-it-inte-1152848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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