Complaint Review: EBay - Internet
- EBay ebay.com Internet U.S.A.
- Phone:
- Web:
- Category: On-Line Business
EBay eBay's unreasonable suspension actions Ripoff Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I've been on eBay for years. I was on it before my husband and I were married 6 years ago...and we've both had accounts ever since.
Apparently, the account that I had with eBay BEFORE getting married still had some user fees owed. Suddenly, I get suspension notices for my current account AND my husband's account because eBay says it found a connection between our accounts and this old one.
Okay...no problem. It's an old account, but if I still owe fees from it, I'll pay them. Nope.
EBay says the ONLY way to resolve these accounts is to email them from the account causing the problem. THIS ACCOUNT HAS NOT BEEN USED IN 6 YEARS. The email address connected with it hasn't been used in 6 years either. I obviously have NO access to it and can't possibly email them from it.
How ironic that an account they claim is connected to OURS(enough of a connection to justify suspending both of our accounts)...is considered private...so they "can't" give me any information about the account or associated email accounts through it.
Basically, since I can't access this old email account, I have NO way to resolve the problem...thus, we lose both of our eBay accounts.
If this is how unreasonable eBay is...I'll find another auction site and help it gain some steam in the consumer battle against eBay.
How disappointing.
Sylvia
Cleburne, Texas
U.S.A.
This report was posted on Ripoff Report on 07/07/2006 05:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebay/internet/ebay-ebays-unreasonable-suspension-actions-ripoff-internet-199920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.