Ebay Supportive of scam artists Nationwide

I sold my used cell phone on Ebay, and selected the option to not accept returns. The phone was in like new condition. The buyer received it and claimed on Ebay that it was "not as described." Ebay automatically took the money back out of my paypal account without my consent and forced me to accept a return, even though I had opted not to accept returns. The buyer returned it and it was missing components, including the screen protector and SD card. I opened a case in the ebay resolution center to dispute it. Ebay finally reviewed it 3 days later and said they decided in the buyers favor, even though they stole parts of the phone. It is very difficult to contact Ebay, you cannot contact them by email, and will wait on hold 40+ minutes if you try to call them. They support scam artists and will not stand behind the buyer if you get scammed. Do not sell on Ebay!!