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Report: #1319844

Complaint Review: eBay - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Atavius25 — Orlando Florida USA
  • Author Not Confirmed What's this?
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  • eBay 2 San Jose, California USA

eBay I was billed for items that did not sell and went through the steps to cancel the sale and was still charged. They say it will take 30 days to refund I put a watch up for auction on eBay on 7/12/16 and unfortunately the the person who won the auction didn't move forward with buying the item and I made multiple attempts to reach the buyer with no avail. I canceled the sale on the 18th and emailed the buyer one last time as instructed by the eBay instructions. On 7/31/16 I was still charged a fee for the sale of the item of $751 that drained my bank account and left me with a negative balance. I called to complain and they stated I had a credit of $751 in my Ebay account. They said it would take up to 30 days to submit refund and it could not be expedited. I asked to talk to a supervisor and the associate said that they couldn't do anything either that I had to wait up to 30 days. The associate I talked to was named Beth and she gave me a confirmation # 1-815-747-297-64 Account ID: Atavius25 San Jose California

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I was billed for items that did not sell and went through the steps to cancel the sale and was still charged. They say it will take 30 days to refund I put a watch up for auction on eBay on 7/12/16 and unfortunately the the person who won the auction didn't move forward with buying the item and I made multiple attempts to reach the buyer with no avail. I canceled the sale on the 18th and emailed the buyer one last time as instructed by the eBay instructions. On 7/31/16 I was still charged a fee for the sale of the item of $751 that drained my bank account and left me with a negative balance. I called to complain and they stated I had a credit of $751 in my Ebay account. They said it would take up to 30 days to submit refund and it could not be expedited. I asked to talk to a supervisor and the associate said that they couldn't do anything either that I had to wait up to 30 days. The associate I talked to was named Beth and she gave me a confirmation # 1-815-747-297-64 Account ID: Atavius25

This report was posted on Ripoff Report on 07/31/2016 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ebay/san-jose-california-95125/ebay-i-was-billed-for-items-that-did-not-sell-and-went-through-the-steps-to-cancel-the-sa-1319844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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