Complaint Review: eBay - San Jose California
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eBay Deceptive Fees Charged San Jose, California
*Consumer Comment: Where the fee structure is expalined...
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After a chat conversation with eBay this morning regarding the fees that they charged me I discovered that eBay charges you 8.75% on the final value of the item sold when you use the "free" insertion fee for the first 5 items that you list each month. The problem is that they don't tell you this and when I inquired as to where this policy was listed I was referred to a June2009 newsletter. There is no where on the eBay site that this fee structure is explained. The fee for items 6-?? listed with eBay the fees are 8.75% of the first $25.00 and 3.50% of the final value over the $25.00. This means that you are paying eBay an extra 5.25% of the final value of an item sold in order to save $0.15. This cost me over $11.00 on one item.
Deceptive practice.
This report was posted on Ripoff Report on 01/13/2010 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebay/san-jose-california-95125/ebay-deceptive-fees-charged-san-jose-california-553860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Where the fee structure is expalined...
AUTHOR: Edgeman - (U.S.A.)
SUBMITTED: Wednesday, January 13, 2010
From the OP:
"There is no where on the eBay site that this fee structure is explained."
I went to the eBay website and found the fee structure in less than twenty seconds. Here's the link (ROR may redact it):
http://pages.ebay.com/help/sell/selling-basics.html
There are two links on that page that take you to an explanation of eBay's fee structure.
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