EBay Extremely Poor Customer Service San Jose California

I will update this as the day goes on since I am just now having my 1st cup of coffee after less than 2 hours sleep in 48 hours as I for the humteen-millionith time tried to work with eBay/PayPal to fight fraud and idenity theft...

I must say, over the past 10 years our multi-national group has worked together to fight such, all at our expence, for many companys (90% + eBay/PayPal), I have never ever had such poor service or been treated so rudely as over the past
I feel that when Corps. get so large that they decide the customer is not important, forget thier roots if you would...That the only way to get action is by working together as a group....1 voice is only a whisper but when it is multiplied thousands of times over, strangely thier hearing seems to improve...

With the money they make and the fact of what they both do, it is a slap in the face to all users for them to not have anyone available either by Ph. or email to deal with illegal activities, etc. It is our personal info they are playing with, but then again it seems that to them, we the customer no longer matter...

Does this mean the end to online buying and selling? Absolutely NOT....I am sure there are many qualified Corps. ready to step to the plate and take thier place...BUT...Talk means nothing..It takes action to get anything productive done...I promise everyone that until my last breath, I will give it my full efforts and pull together as many to help as I can...It Is Time to Put This Slap in the Face to the People whom feed thier pockets, to an end, once and for all...

Without the Buyers and then the Sellers...What is eBay anyways? The same goes for PayPal which is owned by eBay...The stop of use will get the same type of action as has happened with others like Western Union, etc.

Alot of people have already canceled thier accts.
A group of Power Sellers have already had thier fill and ready to move on to another Auction Service to avoid alot of Poor Publicity and HeadAches...

eBay/PayPal in my eyes has had plenty of time to get the security and customer service issues under control..YET, even with the countless FREE Employees (if you would), like myself, whom have sent tons of emails and made countless Ph. calls to report such fraud, almost never ever even getting a simple Thank You, more or less any action taken to stop it...

The way I see it is...It is not thier identies, Credit Cards, etc. at risk, so it seems they act with no cares in the world...

Of all the Banks, Credit Cards Companies, ISPs, etc. I have worked with over the past decade, I have never found such poor Customer Service from Any...NONE....

PLEASE...Let us work together for a great and common cause to put an end to this...For Years, eBay/PayPal has been letting down everyone, Buyers, Sellers and all and grabbing plenty of cash for themselves in the process....

Let me state here and now...I am NOT against Big Business or anyone making money honestly...I spent 1/3 of my life in business for myself...I personally always felt and treated each and every Customer as extremely important in my businesses, they were the ones whom payed my bills, fed my family, etc...

If you have had such problems, please reply to this because I am also looking into whether we have grounds for a Class Action law suit against them...

I will also be in contact with officals most esp. in California and Washington D.C. to see what actions can be taken as well as contacting the News Agencies in order to get the word out to as many people as possible...I will also be setting up a Website for us to share thoughts etc. on as fast as I can and you can find it by any search engine...

I have much to do at the moment but promise to update and add to this in a rapid fashion...

In closing, If You or Anyone you know has been ripped off by these Companies...Had Credit Cards and/or personal information stolen and misused....Then YOU know why I have decided to do my part to try to put as much of a stop to it as I'm able to do...

Edward
Springfield, Missouri
U.S.A.

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