EBAY ALLOWS BUYER'S TO COMMIT FRAUD AND SCAMS ON THEIR SITE SAN JOSE California

I have been a buyer and seller on Ebay for over ten years. The matter which caused me to file this report was after a buyer by the name of toonces1111 from NY purchased a pair of Men's Birkenstock Sandals from me on Ebay. The items were sent to this buyer. As soon as toonces1111  received the item. A claim with Ebay was filed stating the Birkenstock Sandals were non authentic. Ebay froze my Paypal money for this transaction. 

I contacted the toonces1111 and informed him with over 10yrs of selling on Ebay and 100% Positive feedback and nobody has ever accused me of being dishonest and selling them non authentic items. I informed toonces1111  that I had documentation to provide him and Ebay of the authenticity of sandals sold. I instructed the buyer to mail the item back and I would refund him the money minus the shipping cost. toonces1111  ignored my request and refused to return the sandals. Ebay in turn found in favor of the toonces1111  and allowed him to "KEEP" the merchandise. 

As a result I am out of my Birkenstock Sandals and $125 that Ebay returned to the buyer. I opened a claim with Ebay about the issue. Ebay ignored the claim and closed the case and found in favor of toonces1111 . Ebau told me I had to work it out with the buyer after they allowed the Buyer to commit FRAUD 

Ebay is a site that is geared towards Fradulent Buyer's and transactions. Ebay does nothing about this and encourages this type of activity to take place on their site with no Seller's Protection that they advertise.

After looking over toonces1111  last several transaction. I notice this buyer has a history of leaving negative feedback for items purchased and stating items were non authentic. I informed Ebay of this issue and what the buyer was doing and it fell on def ears.

Ebay ignored my claim and has allowed this buyer to commit FRAUD on their site.

Sincerely,

Dissatisfied Seller