Report: #1091866

Complaint Review: EBay

  • Submitted: Mon, October 14, 2013
  • Updated: Mon, October 14, 2013
  • Reported By: Biged1983 — Apopka Florida
  • EBay

    , Select State/Province

EBay Unfair Practices Internet

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My issues is this.

I sold an item on ebay with the listing clearly stating that there is no refunds or returns and that the item does work. When a buyer contacted me we told her the same thing it does work but we had no way to test the item on a cell network. Well the buyer paid for the item then 2 weeks later writes stating that the phone is stolen and cant be connected to the cell service and is demanding her money back. She open a case against us and ebay sided with her but not refudning money till we get the item back. Once we finally got it which took over a week to get the screen was cracked and parts were missing from what we sold. 

We contacted EBay and they said basically it was our fault because we sold a defective item and that it was fine that she broke it before sending back. When i heard this i asked then if it would be ok if i bought a car off ebay totaled it and then said it wasnt what was listed? and she hung up on me.

I find this to be very unfair business practices and ill not being doing any sales with ebay again.

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