Complaint Review: Ecampus.com - Lexington Kentucky
- Ecampus.com 2415 Palumbo Drive Lexington, Kentucky U.S.A.
- Phone:
- Web:
- Category: Books, Records & Videos
Ecampus.com Deceptive Misleading Rude Dishonest Uncooperative Lexington Kentucky
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I placed an order for what they represented as a textbook for 34.33. It was listed as a textbook & as their low item price. When the book arrived it was a 10.00 workbook soft cover not at all what I know I ordered. I politely brought the matter to their attention believing it was truly an oversight since their site lists the workbook for 10.00 comparable to other sites. They refuse to entertain the notion there was a mistake, refused to answer inquiries about the other workbooks for 10.00 etc. Extremely rude responses and no resolution offered. I offered to return the workbook~ they add the money paid towards the textbook but nothing short of returning the book was offered. I returned the book according to their painstakingly involved process and obtained proof of mailing from USPS! Of course, many months later I have received no refund because they claim there is no record of the book being received back at their awful company. They refuse to accept proof of mailing or to work with me! They must be stopped from deceiving consumers and obviously keeping their money for products that are returned & stop misrepresenting items on their site. This was bait & switch. They are rude, arrogant & do not have a phone number to call they send nasty emails and call it a day. They are a major rip~off !! Stop them from doing business to unsuspecting college students. I am an adult student and order frequently from Amazon were I have never had an unresolved issue, as a matter of fact I rarely have issues with books from Amazon. Not true for ecampus.com~nothing but a headache and 48.00 in the hole (book,postage, tax & return postage).
Ohio Student
Youngstown, Ohio
U.S.A.
This report was posted on Ripoff Report on 06/21/2009 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ecampuscom/lexington-kentucky-40509/ecampuscom-deceptive-misleading-rude-dishonest-uncooperative-lexington-kentucky-463420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.