• Report: #155858
Complaint Review:


  • Submitted: Fri, September 02, 2005
  • Updated: Fri, September 02, 2005

  • Reported By:colorado springs Colorado
2415 Palumbo Drive Lexington, Kentucky U.S.A.

Ecampus.com, Steals buyback books, Nonexistant Customer Service! Ripoff Lexington Kentucky

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I processed a buyback order with ecampus.com on June 22, 2005. I printed the pre-paid mailing label and sent my books to the company. Starting the end of July, I had still not received a check from the company, so I attempted to contact the customer service via telephone. I was immediately put on hold and was told I was #91 "in qeue" to speak with a representative, and that my expected wait time was 122 minutes! I don't know who has two hours to just sit on the phone and wait, but I don't. So, I emailed customer service on July 29. It is now September 2, 2005, and I have yet to receive a check or a reply to my email. DO NOT do business with this company! I wish I knew about this site before I did.

I don't see how they are still in business, but they won't be for long if I have anything to do about it. I am going to file a civil suit against the company and mail them the paperwork on September 5.

Colorado Springs, Colorado

This report was posted on Ripoff Report on 09/02/2005 09:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ecampuscom/lexington-kentucky-40509/ecampuscom-steals-buyback-books-nonexistant-customer-service-ripoff-lexington-kentucky-155858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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